Securities & Derivatives Sr Analyst - C12 - PUNE

The Issuer Services Department is part of the wider Services Group. The Department contains a diverse section of units which support our Issuer Services Clients, Product and Sales partners. The services we provide include Depository servicing, Issuing & Paying agency services and Specialised Agency functions such as Account Bank, Project Finance, Structured Finance and Escrow Agent functions.

Typical Corporate Trust clients of Citi include major international and national-level corporations, financial institutions (FIs), banks, and public sector/sovereign Debt issuers, as well as investment banks, asset managers, and stand-alone collateral managers. 

The Sec & Derivatives Mgr. is an intermediate management level position responsible for providing full leadership and direction to a team of employees to transactions originating from business partners.

• Take ownership and accountability for process; ensuring queries are responded to in a timely manner and the clients and internal stakeholders are well informed.
• Working with the section manager to successfully migrate the function, review areas for improvement, set targets, goals, objectives and critical success factors for the team.
• Demonstrate ability to manage internal and external client relationships, to ensure Department responsibilities and objectives are met.
• Carry out any clerical tasks/activities within area depending on staffing levels and volumes.
• Ensure internal and external stakeholders are provided with timely and accurate responses to daily queries.
• Assistance in completion of all daily processes/deliverables across transaction implementation management team including MIS and all reporting team.
• Compare documentation to system information, check accuracy and highlight discrepancies.
• Review and authorize daily checklist ensuring all tasks have been signed as completed.
• Liaise with agents and clients to resolve escalated problems.
• Acting as a point of primary point of contact with the team
• Continuously develop prioritisation and multi-tasking skills, with ability to delegate work where necessary to ensure urgent and unexpected tasks are completed. 
• Ensure daily statistics are complete. Utilise strong understanding of performance MIS to drive Business process, re-design and quality improvements.
• Ensure procedural documentation is in place for all functionalities of the group and actively revised / updated.
• Participates in projects as directed by the Section Manager and provide feedback on project related activities.
• Participation in weekly / monthly client service conference call’s if required
• Participate in and if directed take lead in department wide initiatives with focus on manual touch point reduction and innovation.

To assist Section Manager with:

• Process development, increasing team efficiency and risk reduction
• Escalation of all issues / potential issues to Section Manager
• Creation & maintenance of general procedures & controls

Skills:

• Strong work organisation / prioritisation skills
• Proactive problem-solving experience
• Exceptional Communication skills
• Ability to quickly understand and critically assess complex processes
• High degree of accuracy and attention to detail
• Logical Thinking
• Ability to self-start and to learn rapidly
• Ability to multi-task
• Open and approachable manner
• Results-driven and patient

Competencies

• Adaptability
• Negotiation
• Organisational skills
• Communication Skills
• Relationship Building
• Teamwork
• Innovative and Proactive

Experience

• Bachelor’s Degree/University degree or equivalent experience
• Relevant experience in Securities and Derivatives
• Experience in a securities transactions processing role
• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues
• Previous people management experience
• Consistently demonstrates clear and concise written and verbal communication skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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