Project Manager/Release Manager - AVP - C12 - Pune

The IT Business Sr Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way for releases, in coordination with the Technology team. The overall objective of this role is to contribute to continuous releases gaining insight into business planning and investigation of performance and other measures, driving business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Ensure Release Management processes and policies are adhered to so that IT releases are reliable, and products are recoverable and auditable
• Coordinate and maintain the release schedule to optimize release delivery time and minimize impact to the business
• Conduct post-implementation reviews to assess the success of release management and identify areas for improvement
• Develop and maintain test environment strategies and plans, ensuring alignment with project timelines and business goals
• Collaborate with development, testing, and infrastructure teams to define environment requirements and specifications
• Coordinate the setup and configuration of test environments to meet project and testing needs
• Ensure environments are set up with the correct versions of software and configurations required for testing
• Monitor the availability of test environments, identifying and resolving issues promptly
• Serve as the primary point of contact for test environment-related issues and incidents
• Collaborate with Platform Owners, Scrum Masters, developers, testers, and operations teams to ensure effective environment usage
• Communicate environment status, changes, and issues to stakeholders, ensuring transparency and alignment
• Troubleshoot and resolve environment issues, coordinating with relevant teams to identify root causes and implement solutions
• Document and track issues, providing regular updates to stakeholders on status and resolution efforts

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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