Process Automation and Reporting Delivery Lead – SVP – C14

Job Description

Excited to grow your career?

At Citi we’re not just building technology, we’re building the future of banking.  Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe.  Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things.  As one of the world’s most global banks we’re changing how the world does business. If you think this position, you see is right for you, we encourage you to apply!

Job Overview:

Finance, Markets and Credit Risk Technology, enables Citi to achieve its day-to-day and long-term growth goals, enabling execution of Citi’s Strategy by providing services, technical solutions, and infrastructure across the bank. These solutions enable Citi to comply with regulatory mandates and empower our businesses to achieve their goals, both current and long-term. 

In Finance, Market and Credit Risk Technology (FMCRT) we’re pushing the limits of technology. Our products and initiatives adhere to Citi’s strategic architecture principles and support the end-to-end integration of multiple global functions within the bank including Finance, Risk, and Controllers. 

About the Role

We are seeking a visionary and technically proficient Process Automation Reporting and Analytics delivery lead to oversee and guide the architecture, development and execution of Process Automation Platform development, BI(Tableau) and ETL workstreams. In this role, you will lead teams across these workstreams helping dependent applications to deliver scalable, efficient and business aligned process automation solutions. The ideal candidate combines deep technical expertise with strong leadership skills to deliver the initiatives.

Responsibilities

• Define and implement the overall process automation, BI and visualization architecture strategy, ensuring scalability, security and performance.
• Provide architectural oversight and technical direction for low code technologies such Appian, Pega and others, Tableau and ETL workstreams.
• Manager close coordination with functional application teams, stakeholders to align on process automation initiative and BOW.
• Design, enhance and manage Low code Technologies, BI and Oracle/No-SQL database architectures, solutions with a focus on Oracle and other related technologies such as Appian, Pega, Knime/ETL and Tableau.
• Lead and mentor a team of Low Code technology developers, BI analysts and ETL engineers ensuring technical alignment and consistency across workstreams.
• Delivery Lead and oversee Tableau solutions ensuring they are well integrated with data stores and meet performance standards.
• Oversee the data flow between various systems ensuring accuracy, scalability and timeliness.
• Define and enforce best practices for data security, quality and documentation.
• Foster strong collaboration, implement high engineering standards to drive innovations and efficiency.
• Monitor emerging trends, drive automations and improvement initiatives across workstreams.

Qualification

• 14+ years of experience in solution delivery, architecture and implementation of scalable process automation solutions across low code technologies, databases, BI and ETLs.
• Experience in a similar technology role with people management skills
• Experience in BI Tools such as Tableau, Low Code tools such as Appian, KNIME, Xceptor etc. and E2E delivery management
• Experience in working tools like BitBucket, JIRA, Confluence and Sharepoint
• Strong Experience of interacting with globally diversified stakeholder spread over many international locations and time-zones (APAC, EMEA and NAM)
• Strong domain knowledge on consumer/retail banking products and regulations
• Working knowledge of industry practices and standards
• Demonstrated experience in constructing comprehensive plans and driving planning for both waterfall and agile programs
• Proven track record in managing large initiatives
• Experience in Tableau architecture, development and implementation. Familiarity with Tableau Server/Admin is a plus.
• Proficiency in ETL, Data Transformation and integration tools like Ab-Initio, Talend, Informatica or Airflow.
• Strong analytical and problem-solving mindset, with attention to detail.
• Ability to prioritize and manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills for engaging with technology stakeholders and leadership.
• Proven experience leading and managing technical teams.

Educations

• Bachelor's degree/University degree or equivalent experience
• Any professional relevant certifications will be plus

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