AI Solutions UI/UX Designer AVP

The AI Solutions UI/UX Designer is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems.

User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation, and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners.

This position primary goal is to research and design AI products that are streamlined, intuitive, consistent, accessible, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Responsibilities:

• Hold meetings with users, clients, product sponsors and technology to understand project requirements
• Perform UX research, define user journeys, and create personas
• Identify metrics and data that can support decision-making
• Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
• Perform relevant testing to validate and inform design decisions
• Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
• Apply a positive and constructive attitude to all feedback
• Use, and contribute to, the approved design system
• Adhere to, and improve design standards and best practices
• Perform detailed handover to development teams, ensuring they have all they need to implement the designs
• Provide ongoing support to development, with regular UI & UX review checkpoints ensuring quality and spec are as designed
• Keep up to date with the latest UI & UX practices, innovations, and tools
• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Help to train and support junior team members
• Confidently challenge substandard work by other team members

Qualifications:

• 5-8 years of relevant experience
• Strong attention to detail & analytical skills
• Experience delivering with an agile methodology
• Excellent communication and presentation skills
• Highly skilled in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
• Experience using design systems Keen interest in, or knowledge of, banking or finance
• HTML/CSS Development Skills

Education:

• Bachelor’s degree/University degree, Master’s degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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