Data Quality Analytics and Reporting Group Manager - SVP(NY, TX)

The Controller System and Data Operations (CSDO) function within Finance Controllers Team is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms and results. This is a leadership role within the CSCO Controllers Adjustment Reduction, EUC and Data Initiatives organization responsible for managing a global team that drives data ownership, system ownership, data quality rules and data lineage maintenance, and adherence to data policies and standards for Controllers-owned data.

The Data Quality Analytics & Reporting Group Manager is accountable for management of complex/critical working groups and solutions in coordination with the Data Quality Analytics & Reporting team. Requires a comprehensive understanding of multiple areas within a function and how they interact to achieve strategic enterprise objectives. Applies in-depth understanding of enterprise impact of contributions. Strong technical awareness is a necessity. Excellent communication skills required to negotiate internally, often at a senior level.  Leads and directs a team of professionals and is accountable for the end results of the team.

Responsibilities:

• Manages multiple teams or a functional area, while maintaining appropriate staffing requirements to meet operational needs
• Drives compliance with Citi Data Governance Policy across Controllers
• Drive remediation of Data Concern basis the prioirty set by report owners
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
• Ensures creation and sign-off of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, central program issue log; also ensures all program documentation are accurate and understood
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate
• Monitors vendor performance and ensures actions are taken if performance warrants
• Exercises responsibility for budget, policy formulation and planning
• Ensures that the system impact for any related solutions is considered in the change management process prior to implementation
• Proactively communicate meaningful updates & insights with a variety of stakeholders, including executive stakeholders & oversight partners, clearly & precisely to help management understand progress and risks
• Applies knowledge and understanding of the businesses to solve a great variety of problems - by working directly with the senior business leaders
• Is consulted often by others for advice and opinions. Partners should rely on his/her abilities to deliver the desired solution without feeling it necessary to monitor the progress at the micro level
• Develop strategies to reduce costs, manage risk and enhance services

Qualifications:

• 10+ years of experience, Banking or Finance industry preferred
• Experience defining and implementing Data Quality programs
• Experience / Certifications in Agile Methodology preferred
• Experience monitoring and managing Data Quality on an ongoing basis, including identifying and resolving issues; executing against Data Quality strategies and policies
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Ability to gain confidence and trust of others through honesty, integrity and authenticity
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between understanding the “big picture” while paying close attention to detail
• Organizational savvy; understands systems, management processes, knows where to go for information and how to interpret them
• Experience creating and being a champion for a positive risk culture that supports sustainable business growth through transparent engagement, a partnership approach, and a no-tolerance approach for behavior that exposes the organization to an inappropriate amount of risk

Education:

• Bachelor's/University degree, Master's degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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