Officer - Operations Payment Analyst - MUMBAI

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

The Operation Payment Senior Analyst is responsible for supporting International Real Estate Services (RES) business execution team in payment processing and coding of various nature of invoices. This role is dedicated to coordinate, manage and deliver best in class service to achieve financial, R&C and Franchise goals.

Responsibilities:

• Processing of various nature of invoices for smooth payment to vendors/contractors.
• Coding vendor details like supplier details payment sites, amount, taxes etc. in P2P system for raising Purchase requisition.
• Processing and verifying payment transactions for accuracy and completeness. 
• Processing urgent invoice payment through Payment request form.
• Managing payment workflows, ensuring timely and secure execution of transactions. 
• Resolving payment-related issues and disputes effectively. 
• Handling P2P set-up and maintenance requests for new supplier in supplier maintenance portal.
• Maintaining detailed records of transactions and reconciling discrepancies. 
• Maintaining supplier invoice/payment tracker day to day.
• Staying up-to-date on industry trends, regulations, and best practices. 
• Assisting in the development and implementation of payment processing policies and procedures.
• Compliance to Citi group policies at the time of payment processing.
• Compliance to regulatory requirements at the time of payment processing.
• Any other ad hoc request as per the requirement from management.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-6 years of relevant experience in financial services, in global and complex settings with multiple stakeholders
• This position requires excellent analytical and business strategy skills
• Excellent written & verbal communication and interpersonal skills.
• Project and process management skills
• Self-starter who also has a demonstrated ability to work successfully in team environment and drive
• Knowledge of payment systems, regulations, and security protocols.
• Ability to work under pressure and manage tight deadlines
• Self-motivated and detail oriented
• Outstanding relationship building and relationship management skills
• Willingness to ask questions, challenge the process and seek out answers
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Bachelors/University degree or equivalent experience. Master's degree is a plus

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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