Services Technology - IT Project Senior Analyst

We are seeking an experienced IT Project Senior Analyst to join our Services Technology team in Mississauga. This role is pivotal in ensuring the successful delivery of the Basic Cosmos/ Core Banking Transformation program in LATAM in support of our global Treasury and Trade Solutions business. The ideal candidate will bring a strong background in project management, technical leadership, and stakeholder collaboration within the financial services industry. They apply in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Evaluates complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires strong analytical skills to filter, prioritize and validate complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new team members. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

Governance:

• Verifies project team adherence to control and risk implementations as well as standards and process changes.
• Lead the implementation of robust project governance frameworks, ensuring alignment with organizational standards and compliance requirements.
• Develops & maintains detailed IT work plans, schedules, charters, roadmaps; project estimates, resource plans and status reports.
• Monitor project performance and compliance through regular audits, reviews, and checkpoints.

Program & Project Delivery:

• Ensures programs adhere to Citi PM Policy and Standards for process, tools and quality assurance, while driving consistency of deliverables and artifacts.
• Collaborates with knowledgeable and demanding stakeholders to establish project plans for major initiatives and helps drive efforts to a successful conclusion.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Prioritizes workload based on criticality.  Able to take on assignments and execute them independently with minimum oversight.  Exhibits a problem-solving mentality; can anticipate risks and issues that may impact a program/project. 
• Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
• Collaborate closely with cross-functional teams, including business analysts, developers, and QA, to ensure cohesive and coordinated project execution.
• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
• Apply Agile or Waterfall methodologies as appropriate to optimize project delivery.

Stakeholder Management:

• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
• Persuades and influences others through and comprehensive communication and diplomacy skills.

Technical Leadership:

• Provides evaluative judgment based on analysis of information in complicated and unique situations.
• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

Risk & Issue Management:

• Determines scope and impact of project risks and issues; raises and resolves issues.
• Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an IT project leadership role with commensurate people management experience.
• Proven track record of successfully delivering IT projects, including governance and stakeholder management.
• Strong understanding of project management methodologies (Agile, Waterfall) and best practices.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and drive consensus across diverse teams.
• Experience with project management tools such as JIRA, Confluence, MS Project, or similar.
• PMP or Scrum/Agile certification is a plus.
• English and Spanish bilingual highly preferred.
  

Education:

• Bachelor’s/University degree or equivalent experience in Computer Science, Information Technology, Business Administration, or a related field.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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