Director, NAM Retail Transactions Head - C15 (Hybrid)

The NAM Retail Transactions Head manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. External communication/negotiation are also necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. A direct report to a C15 role and is an intergral member of the functional leadership team .

Responsibilities:

• The NAM Retail Transactions Head supports the acquisition, disposition and restructuring of all Citi Corporate Real Estate Retail interests in NAM.
• Delivery of Transaction activities in all Citi retail premises in CRS Region to agreed Functional strategies, KPIs and Standards and within agreed financial budgets. Transaction activities include building purchase and sale, lease acquisition and disposal, lease administration and contract/lease negotiation for all building types within the Region.
• Working with Project/Design and Construction (D&C) activities in all Citi retail premises in CRS Region to agreed Functional strategies, KPIs and standards and within agreed financial budgets. Project/D&C activities includes building construction, building refurbishment, building fit out, cyclical building and fabric maintenance, capital plant replacements, moves and changes.
• Development and implementation of retail portfolio strategies for the major locations/cities within the CRS Region including portfolio, business, operational and financial assessment and analysis, market assessment, site identification, business liaison and approval, corporate approval, contract negotiation and project delivery.
• Delivery of regional performance reporting and Management Information Systems (MIS) for CRS Region within the required time frames and to the agreed levels of accuracy.
• Development and management of key internal business relationships, up to Regional CEO, Citi Country Officer (CCO) and Business heads within CRS region and supplier relationships up to Managing Director (MD)/CEO level of key service partners and Landlords plus key internal stakeholders up to Global functional lead level.
• Manage CRS Region activities to achieve the required level of operational risk, compliance risk and in full compliance with all internal and external legislation.
• Profit and Loss (P & L) responsibility for CRS Region activities.
• Management and Development of human resources employed in the delivery of Real Estate services in CRS Region.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years relevant experience
• Managerial experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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