Corporate Culture Adviser

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in culture monitoring can help Citi to detect the values and practices across the bank that might increase risks to our operations, or in turn, we can harness to help us win. A healthy Citi Culture should positively impact our clients and the markets we operate in, this should be feedback by our stakeholders.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview

The Citi Culture & Behavioural Insights team aims to drive excellence in business outcomes, improving how we operate, our internal controls and how we show up for clients. Our projects should also improve our working environment, engagement levels, satisfaction, and intent to stay.

The successful candidate will play a lead role in the London team coordinating all Culture & Behavioural projects with the broader Human Resources (HR) team and key stakeholders across the Citi franchise. Ensuring Culture is plugged into all aspects of HR and work across the organisation, the successful candidate will ensure insights and output from our project work and research informs and enriches all other HR deliverables.

The successful candidate will also play a key coordination and collaboration role with other areas of the organisation, such a Risk, Internal Audit, Internal Communications and Compliance, along with other areas across the Citi franchise when & where behavioral projects are underway. This includes coordinating between all areas of the Culture & Behavioural Insights team work including, but not limited to; our Culture plan, Health Assessment and Culture Council, ABI projects and Culture Dashboard to ensure that these areas are working in close coordination with other HR books of work.

What you will do

The individual will play a lead role the following key areas:

• Own and coordinate key interactions across HR disciplines to ensure that the ‘golden thread’ of our Culture work can be consistently woven through Citi’s propositions and processes consistently, starting with our leadership and learning offerings.
• Work closely with and support the Global Head, Culture & Behavioural Insights in all strategic delivery areas
• Coordinate and collaborate role with other areas of the organisation, such a Risk, Internal Audit, Internal Communications and Compliance.
• Support Citi’s Culture Council review cycle, Culture Health Assessment and the development of the Culture plan
• Be a connector - build relationships and engage with stakeholders across HR and the bank more broadly to understand the variety of offerings, key timelines and how Culture can coordinate effectively with all areas
• Support in building Culture & Behavioural Insights team’s reputation in the external market, including with regulators, as a bank that understands the significance of, and takes seriously, the role of culture in driving performance and makes constant strides to improve in this space.

What we will need from you

• Advanced Degree in any of the following areas: IO Psychology, Applied Psychology, Behavioural Science or other relevant areas of the Social Sciences
• Capable of performing effectively in complex situations with limited guidance
• Experience in working in large, preferrable global organisations
• Excellent communication and critical thinking skills
• Excellent stakeholder engagement and management skills

What we can offer you

This is a role that will offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (reviewed annually), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Exclusive discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be motivated to join us, inspired to stay, and empowered to thrive. 

Sounds like Citi has everything you need. Then apply to discover the true extent of your capabilities.

#LI-RM2

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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