Cash Management Platform Product Manager, Vice President

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Treasury & Trade Solutions (TTS) team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

Citi Services is a leading provider of cash management, treasury, trade, clearing, depository receipts and commercial cards services. TTS has a global network spanning more than 90 countries and is unique in the industry for its reach, interoperability, and flexibility. We provide clients with dynamic information, platforms, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

Our CitiDirect platform, which provides industry-leading comprehensive online banking capabilities to our clients via our desktop and mobile, is currently undergoing a multi-year large scale transformation tackling ecommerce-scale growth as well as the retirement of legacy infrastructure. We are building out a next generation best-in-class set of capabilities that will evolve as our client, market and regulatory needs evolve across the globe.

What you’ll do:

As a Cash Management Platform Product Manager, you will be a leader in this transformation driving the modernisation of cash management products that are offered on the platform and evolution into a strategic target state. You will sit on the CitiDirect Cash Products team, lead the development of digital capabilities for accounts management and balance optimisation capabilities and work closely with the business, clients, technology, regional partners, and design toward their delivery.

• Create a product vision aligned to business priorities and corresponding roadmap and release plan. Contribute to organisational OKRs.
• Lead development and launch of "whole products", in the broadest sense (i.e., orchestrate go-to market, legal diligence, continuous operational improvement, budget/investment spend, partnerships, API integrations, training, support, etc.).
• Understand market and users through research and data. Have a pulse on competitors but also a forward-thinking view of our client’s digital platform expectations. Drive product enhancements, updates to vision/roadmap to maximise client satisfaction and improve business outcomes.
• Clearly define epics, prioritise based on product vision/roadmap, identify risks/dependencies, and track end-to-end workflow via Jira.
• Work closely with engineering teams to help identify the best technical solutions that fit our platforms strategic target state.
• Align stakeholders around strategic initiatives and key decisions, e.g., orchestrate and present effective executive reviews with minimal support/oversight.
• Understand the business and see how all functions of the company contribute to the growth of the business. Learn how to get things done organisationally.
• Responsibility to deliver significant direct business results and authoritative advice regarding product development that necessitates a degree of responsibility over technical strategy.
• Manage and implement a variety of products and solutions to address client needs.
• Strong interest in designing and optimising user experiences, with a keen eye for usability, accessibility, and client-centric product design.

What we’ll need from you:

• Relevant experience in digital product management.
• Experience working with agile, agile certification preferred.
• Financial services experience, Corporate Treasury a plus.
• Practical knowledge of software development.
• Proven track record of successfully managing in a large and complex business.
• Intellectual curiosity, analytical and conceptual thinker.
• Proactively seeks and develops new opportunities.
• Passionate about providing a great experience to the users of your product.
• Excellent communication skills, able to relay tactical and technical concepts to broad business audiences (e.g., benefits vs features).
• Motivates team members, and stakeholders by holding on to the broader product vision and able to articulate incremental value of frequent drops of product features.
• Cleanly frames and adds structure to chaotic/ambiguous situations and decisions.
• Proven track record as change agent, with ability to encourage and embrace innovative ideas and solutions.
• High emphasis on “getting to yes” and building intercompany relationships.
• Bachelor’s degree/University degree in Finance, Business Administration, Computer Science, specialized analytics or related discipline.
• Master’s degree preferred.

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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