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Client Onboard Analyst 1 - C09 - KYIV

Job Req ID 25833708 Location(s) Kyiv, Ukraine Job Type On-Site/Resident Job Category Customer Service
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Responsibilities:

  • To open customer’s accounts, to provide customers with the necessary forms and information on opening/closing accounts; consultations to customers on local banking legislation and banking practices on account opening/closing/changing activity
  • To manage and control customers’ account opening/closing activity, including keeping customer account opening documentation
  • To provide consultations to internal customers on local banking legislation and questions on account opening/closing/changing activity
  • To assist the departments working with clients to prepare the documents required to open accounts
  • To manage proper internal and external documentation for opening accounts, to provide customers with the necessary forms and information on opening/closing of accounts
  • To take part in development of new Bank’s products and new TTS products implementation in Onboarding unit
  • To maintain the bank’s customers database and other customer related databases
  • To comply with applicable local regulation and Citibank requirements and policies
  • To cooperate with other units in the bank on complex tasks related to Onboarding unit activity, new processes/products development, bank processes improvement
  • To coordinate and participate, when required, in testing of Unit’s technical systems upgrades and enhancements
  • To perform all required maintenance in corporate systems related to Onboarding processes (account opening/closing, interests and charges maintenance etc.);
  • Signature verification and authority check of customer’s documents related to account opening
  • To control timely preparation of reports to NBU and State Guarantee Fund, internal reports to different corporate users on account opening and maintenance
  • To ensure the confidentiality of information on transactions subject to financial monitoring.
  • For effective cooperation with the bank's management and other divisions of the bank.
  • For performing other duties established by the employer.
  • To ensure the implementation, enforcement and follow-up of internal control procedures and policies within the responsibilities of the Department/division/unit/sector and the internal controls implemented.
  • To perform other tasks of the employer if needed.

Qualifications:

  • Minimum 2 years of experience in banking, experience in account opening of all type of customers is preferred.
  • Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
  • Knowledge in NBU regulations related to account opening, including securities accounts.
  • Flexibility, team spirit, loyalty. High attention to detail.
  • Strong PC skills (MS Office).
  • Fluent in both written and spoken Ukrainian and English.
  • Be able to work under pressure and to meet deadlines.

Education:

  • Higher degree in Economics/Banking/Law

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Job Family Group:

Customer Service

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Job Family:

Institutional Client Onboarding

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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