AVP , Testing Senior Analyst (UAT ) - C12, Hybrid, Malaysia

The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. May be involved in coaching and training of new recruits .The individual leadership will also have an impact on the overall performance of the team. Work and performance of all teams in the area are directly affected by the performance of the individual.

In this role, you’re expected to

• Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Tests and analyzes a broad range of systems and applications to ensure they meet or exceed specified standards and end-user requirements.
• Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
• Works complex testing assignments.
• Executes test scripts according to application requirements documentation.
• Identifies defects and recommends appropriate course of action; performs root cause analyses.
• Coordinates multiple testers and testing activities within a project.
• Retests after corrections are made to ensure problems are resolved.
• Documents, evaluates and researches test results for future replication.
• Identifies, recommends and implements process improvements to enhance testing strategies.
• Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams.
• Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
• Requires in-depth understanding of how own area integrates within IT testing and has basic commercial awareness.
• Makes evaluative judgments based on analysis of factual information in complicated and novel situations.
• Participate in test strategy meetings,
• Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
• Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
• Provide metrics related to the cost, effort, and milestones of Quality activities on a project level
• Acts as advisor and mentor for junior members of the team.
• Regularly assumes informal/formal leadership role within teams.
• Perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 8-10 years Testing experience
• Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC Knowledge of relevant operating systems, languages and database tools Knowledge of defect tracking systems and processes; including change management Knowledge of automated regression testing tools. Experience of testing trading platforms or similar software. Ability to work under pressure during tight dead lines
• Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning and operations
• Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
• Specific software languages will be dependent of area of business
• Knowledge in Banking - AML is required.
• Bachelor’s/University degree or equivalent experience
• ISTQB certificate

Communication

 Have excellent writing and presentation skills.

 Have superior verbal communication skills and can effectively contribute in discussions with all level of staff and management to include most senior corporate management.

 Has proven facilitator skills.

 Can promote active listening with team members.

Technical Understanding

 Has a full understanding of technology solution implementation?

 Has a technical background and a business level understanding of databases, web and client/server architected solutions, reporting software and ancillary software.

 Has a proven working knowledge of Microsoft Office Suite Products, MS Project, Visio, HTML, SQL and database design.

 Has an understanding of anti-money laundering/compliance/fraud and related technology.

Problem Solving

 Has an analytical background.

 Is experienced in using problem solving methodologies such as brainstorming, root cause analysis.

 Understands interdependencies and effect on critical paths.

 Improves upon existing approaches by seeking opportunities to creatively transform current industry practices into fresh alternative solutions.

Organizational Responsibilities

 Have supported and BA duties for global / regional solutions.

 Works well with regional and international teams.

 Understands technology implementation in large organizations.

 Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies.

 Shares acquired skills with team members through formal and informal channels.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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