Business Risk and Control - Private Bank, AVP

General Summary

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families.  From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations.  Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President (AVP), Assessment & Design Sr. Analyst, based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

This position will be responsible to develop a strong control and compliance environment for Citi Private Bank to achieve permanent “audit readiness” balancing the business needs and environment. This is a seasoned professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the compliance or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. The position sits within the Risk & Control organization and reports into the CPB Asia Front Office Business Risk and Controls Head.

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• May support any area of the business from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Support non-target market (i.e. individuals did not meet eligibility threshold or entities accounts – Not for Profit, Operating Companies, Family Offices) related matters include process enhancements and escalated review.
• Support coverage team on conflicts of interest escalated review (e.g. Bank vs Client, Employees vs Bank, Employees vs Client).
• Partner with coverage team on new or changes to existing regulations including regulations applicability, gap assessment, developing implementation plans and execute within timeframe.
• Support the CPB Business Activity Owners on third party vendors and inter-affiliates outsourcing arrangement, including compliant with bank’s policy, regulatory requirements and periodic monitoring. 
• Support Regulatory Reviews, Compliance Testing, External and Internal Audits. Partner with business to self-identify issues on a timely basis, ensure that risks and root causes are addressed sustainably with the corrective actions. Support business to remediate corrective actions.
• Support preparation on the monthly Business Risk and Controls Meeting deck, which provides an overview of all key risk and controls issues/metrics.
• Partner with Digital Monitoring Tool (DMTs) team to develop and automate the monitoring aspects of controls.
• Organize periodic training for CPB front office overage team to uplift the controls and culture awareness.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs.
• Ensure a culture of accountability, integrity and respect.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

A. Education Level:

• Bachelor’s/University degree or equivalent experience.

Qualification

A. Experience:

• 5-8 years relevant work experience in Business Risk & Controls.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus.
• Experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Proven ability to make sound business decisions.
• Excellent problem-solving skills.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement process improvement initiatives.
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view.

B. Business Expertise:

• Ideally the candidate needs to have a good understanding and insight into Private Bank business policies and related processes and systems. The role requires reviewing these and the related execution to enhance the quality as well as improve the efficiency of the process implementation.

C. Interpersonal Skills and Competencies:

• Developed communication and diplomacy skills used to direct/persuade/influence others.
• Self-starter who can work independently and in virtual teams at a country or global level.
• Ability to multi-task and manage concurrent projects and deliverables with competing priorities.
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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