Wholesale Lending - IT Business Lead Analyst (VP) - Hybrid

Wholesale Lending Technology is a business aligned technology organization focused on providing best-in-class products and services to our global clients while solving our users’ biggest pain points. We are a diverse, cross-functional, globally distributed team of talented individuals, creating platforms/products that aims to deliver innovative solutions to bankers and clients by applying latest engineering standards, agile operating model and DevOps practices.

The IT Business Lead Analyst (C13) is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams.

Responsibilities:

• Partner with product and development teams to define and groom requirements

• Assisting in defining application, system, controls and process requirements

• Creation and ownership of Functional Architecture designs 

• Demonstrate an advanced understanding of supported main system flows and possess a comprehensive understanding of how the system and others (i.e. architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels

• Recognize discordant views and take part in constructive dialog to resolve them

• Work across teams to optimize processes

• Regularly review metrics and proactively seek out new and improved mechanisms for visibility ensuring your program stays aligned with organization objectives.

• Be comfortable working through ambiguous requirements and take a lead role in providing clarity and direction

• Assist with training activities and mentor new and junior team members

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• Be able to articulate complex concepts and designs to senior management.

Qualifications:

• 6+ years of experience in a business analysis role

• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis

• Experience with all phases of Software Development Life Cycle

• Comprehensive knowledge of the principles of business analysis

• Project Management experience, including agile methodology

• Demonstrated presentation skills

• Proven interpersonal, data analysis, diplomatic, management and prioritization skills

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to manage multiple activities and build/develop working relationships

• Proven self-motivation to take initiative and master new tasks quickly

• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
  

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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