IT Business Intmd Analyst - C11 - JERSEY CITY

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explain what we do and Strategy explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts

• Analyze business client needs, document requirements and new technology, and derive test cases

• Define and analyze enhancements and assist in redesigning business processes and process automation

• Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT

• Identify risk and consider business implications of the application of technology to the current business environment

• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses

• Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent

• Act as a Subject Matter Expert with various data sets associated with regulatory remediation plans. 

• Analyze data primarily in Excel and PowerPoint to develop various reporting views to communicate progress, achievements, issues, narrative, and provide key insight to execution and business partners.

• Support the day-to-day development and execution of bi-weekly, monthly, and quarterly reporting for senior stakeholders and regulatory bodies.

• Document Key Performance Indicators and their associated metrics used for Consent Order progress reporting

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2+ years of relevant experience

• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

• Knowledge of applicable business systems and industry standards

• Proven analytical, data analysis, organization and presentation skills

• Demonstrated ability to manage a diverse project portfolio

• Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts

• Consistently demonstrate clear and concise written and verbal communication

• Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.Applicants must be authorized to work in the U.S.  Citi will not sponsor applicants for U.S. work authorization for this position.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.