Business Function Quality Control Senior Vice President (Hybrid)

Job Description: Business Function Quality Control SVP

Location: Jacksonville, FL

This role is part of the Business Function Quality Control (BFQC) team and the Transformation program via a dedicated Business BFQC function. The Business BFQC team provides proactive engagement with Regulatory Business Critical Milestone (RBCM) and RBCM Deliverable Owners and Transformation Leads to deliver effectively designed and sustainable controls and one-time remediations.  Advice, challenge, and guidance are provided on the design adequacy of controls and one-time remediations and their effective implementation through the complete lifecycle of an RBCM from the planning and design phase, through execution of one-time remediation and control implementation, and during sustainability period as implemented controls are operationalized.

The Business BFQC team will independently verify sustainability with targeted control testing during sustainability period.  Feedback and guidance are also provided on RBCM closure documentation to ensure concise and clear explanation of the remedial actions taken to deliver the committed improvements to the control framework.

This integrates in-depth specialty knowledge of risk management and control practices and control design and implementation with a solid understanding of the effective partnership required across the first, second, and third lines of defense to successfully deliver control enhancements.  This includes facilitating engagement through relevant Transformation Project Management and Governance forums.

Responsibilities:

• Lead and facilitate Business BFQC engagement across the full lifecycle of RBCMs and key remediation programs.
• Advise and support RBCM Owners on the effective design and implementation of one-time remediations and controls.
• Plan and execute assurance assessments with a limited level of direct supervision.
• Independently assess design adequacy of controls, test operating effectiveness of implemented controls, and validate one-time remediations.
• Provide challenge, feedback, and guidance on RBCM closure documentation.
• Acts as SME to senior stakeholders and /or other team members.

Qualifications:

• 15+ years relevant work experience in Business Risk & Controls and/or Internal Audit
• 15+ years’ experience in financial services
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective stakeholder management and organizational influencing skills required
• Demonstrated ability to lead global team efforts
• Excellent problem-solving skills
• Ability to see the big pictures with high attention to critical details

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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