Legal Support Associate Officer, Ethics (Hybrid)

Ethics Intake Analyst

Citi Legal is responsible for providing legal advice to the Board of Directors, senior management, businesses, legal entities and other functions on legal and regulatory issues and for reporting, escalating, and resolving legal matters appropriately. 

Approximately 1,200 in-house attorneys and an additional 280 staff are assigned to support global products, regions and global programs with a focus on key areas of legal risk and key legal entities.

Citi Legal seeks a Legal Support Officer to join the Citi Global Ethics Office. The Citi Global Ethics Office is responsible for managing Citi’s Ethics Hotline, working with business and control functions to identify control enhancements, reporting on significant matters to Citi’s internal and external stakeholders, and establishing and communicating Citi’s ethical values and principles through Citi’s Code of Conduct and Code of Conduct training.

The Ethics Office works with partners all over the world, including with other Citi control functions, to handle internal investigations of employee-related issues and to identify and escalate matters, as appropriate.

The Legal Support Associate Officer is a non- attorney role that requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

The successful candidate will report to the Director, Ethics Operations and be responsible for initial processing of concerns received to the Citi Ethics Hotline, performing controls, as well as development of monthly, quarterly, and ad-hoc reporting deliverables to support Ethics operations.

 Responsibilities:
• Processing concerns and sending matters to the appropriate Ethics Office personnel.
• Capturing detailed process information via the Ethics Office’s case management system
• Performing internal controls as needed.
• Developing reports/charts/analysis to highlight trends, correlations, and key issues.
• Supporting technology enhancements to Ethics Office systems.
• Assist with other Ethics Office initiatives as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Bachelors/University degree or equivalent experience.
• 5-7 years of relevant experience is required.
• Advanced Excel preferred. Skilled in VLOOKUP and other advanced formula development, Pivot Table generation and Pivot reporting and formatting. Data analysis, automation and/or Business Intelligence tools a plus.
• Experience with Cognos strongly preferred.
• Excellent written and verbal communication skills.
• Work collaboratively with regional and global personnel within the Ethics Office and key business partners; ability to navigate a complex organization.
• Excellent project management and organizational skills and capability to handle multiple projects at one time.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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