Infra Tech Lead Analyst - C13 - IRVING

Education:

Bachelor’s degree (in computer science) or Master degree preferred.

Technology Set (Server & Cloud):

• 5-7 years of relevant experience is enabling on-prem Windows/Linux platform with experience in containerized open-shift or cloud infrastructure setup and maintenance with an Engineering & Architecture background
• Experience in troubleshooting/maintenance of applications on Windows/Linux servers or containerized open-shift or cloud infrastructure with interest in growing in Infrastructure architecture and middleware responsibilities
• Experience in enabling and maintaining products on Windows/Linux infrastructure with exposure to containerized open-shift or cloud infrastructure
• Experience with automation or low-code technologies (Automation Anywhere, Appian, Boardwalk, or other automation technologies) 
• Expert hands-on scripting experience with PowerShell, Python, Linux Scripting, Ansible, etc. 
• Experience is setting up Application Monitoring implementation (AppDynamics, Splunk, etc.)
• Must have Linux app server (Apache, Tomcat, etc.) and Linux shell script/troubleshooting experience
• Experience with the entire software development lifecycle (SDLC) and CI/CD pipeline tools
• Hands-on experience with tools like ServiceNow and JIRA
• Schedulers (Autosys, etc.)
• IT Support based qualifications / training
• Patch Management

Critical Competencies:

• Strong verbal and written communication
• Must have worked on identifying and driving process/service improvement, automation opportunities and customer improvements
• Must have experience working in Scrum methodology
• Learn and able to adapt to changing environment. Willing to learn and have a can-do attitude
• Ability to perform complex and varied assignments in support of the team’s scope of work
• Experience working in Financial Services or a large complex and/or global environment
• Analytical/diagnostic thinking and experience with data analysis tools and methodologies
• Planning, multi-tasking, and prioritization skills
• Team-oriented and collegial approach to addressing challenges
• Strong people, process, and business focus
• ITIL certified
• Scrum certified
• Being part of a team, you will be expected to work un-supervised and manage your workload effectively
• Strong communication skills
• Good interpersonal and teamwork skills

Languages Required:

• Preferred language: English
• Nice to have: Spanish speaking & reading skills would be an added skill

Atleast 5 years of experience in handling products like AutomationAnywhere, Appian, Boardwalk, Xceptor and VMWare Horizon.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• ITIL certified

Scrum certified

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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