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Applications Support Senior Manager

Job Req ID 24810769 Location(s) Irving, Texas Job Type Hybrid Job Category Technology
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Citibank, N.A. seeks an Applications Support Senior Manager for its Irving, TX location.

Duties: Responsible for the ICG PS ITRS Geneos platform. Lead the Global ICG Production Support ITRS Engineering team. Maintain and support ITRS systems and its operating environments, focusing on availability, stability, security and performance. Lead research and implementation initiatives to automate the tool infrastructure/systems, integration and onboarding. Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Review and develop tool contingency planning to ensure availability to users. Partner with appropriate development and production support areas to prioritize tool fixes, upgrades and non-complaints issues from security and vulnerability scans. Ensure change with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements. Ensure essential procedures are followed and helps to define operating standards, best practices, and processes. Help develop and maintain technical support documentation. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Bachelor’s degree, or foreign equivalent, in Mechanical Engineering, Information Systems, Information Technology, or a related field, and five (5) years of experience in the job offered, or in a related occupation. Five (5) years of experience must include: Creating DevOps model and CI/CD pipelines in Jenkins and CircleCI; Creating standalone web applications that enable users to upload assets from local to S3 buckets; Analyzing, designing, developing and testing in client/server, object-oriented programming and web design environments using Java Server Pages (JSPs), JavaScript, HTML, CSS, Ajax and front-end development tools in J2EE applications; Writing complex queries, stored procedures, and packages using PL/SQL Programming; and Automating solutions to enable self-service for stakeholders, creating tooling for teams to analyze and work on issues, and creating dashboards using Java, spring, Jdbc, Servlets, JSP, Struts and Hibernate. 40 hrs./wk. Applicants submit resumes at https://jobs.citi.com/.  Please reference Job ID# 24810769. EO Employer.

Wage Range:                $162,600.00 to $176,900.00

Job Family Group:        Technology

Job Family:                  Applications Support

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Primary Location:

Irving Texas United States

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 09, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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