AML/KYC EDD Special Projects Coordinator

The Client Risk Investigations Unit (CRIU) is responsible for the adherence to timelines and requirements of client records within Citi’s Know Your Customer platform (CitiKYC), considering client type, expected business, footprint, etc., to establish standards for relationship management, defining onboarding requirements, relationship renewal requirements, and proper escalation channels where client activity may pose AML risk.  

The AML/KYC EDD Special Projects Coordinator will be responsible for coordinating timelines and expectations for KYC record maintenance in accordance to CitiKYC Policy, primarily through collaboration with all stakeholders of the relevant client record.

Responsibilities:

• Enhance and implement of best -in-class AML Compliance policies and practices by reviewing and credibly challenge end-to-end metrics showing the record renewal lifecycle, whilst identifying and escalating any trends causing delays. 

• Provide expert advice on AML Compliance policies to the AML/Financial Crime Support teams and the business with developing effective communication channels for completion publication allowing for seamless workflow progression between the various groups.

• Collaborate with regional teams and SMEs to gather feedback on all initiatives, ensuring overall consistency in the process and procedures is in place, as well as for any implementation of new processes or changes to the program.

• Identify and escalate unusual activity or cases that fail to meet Citi and line of business guidelines to appropriate management or business partners. Advise management on next steps.

• Provide timely, concise updates to management with the ability to organize updates by priority level focusing on urgency of risks/roadblocks and milestones/deliverables.

• Liaise with technology, KYC Owners, and the Business Support Unit (BSU) on client records which have identified issues (i.e., tech issues, renewal date shifts, etc.) helping ensure the client population selection is accurately identified, especially in instances that the business has more up-to-date information not yet reflected in CitiKYC.

• Develop presentations and walkthroughs to audit, regulators, and internal groups where necessary, demonstrating an in-depth understanding of the KYC Maintenance Program. 

• Support all areas of client record requirements, when needed, which includes Identifying Red Flags, Validating Negative Media, Identifying unusual/suspicious activity based on AML Red Flag typologies, and Providing Recommendations to the findings.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Minimum requirements.

• 2-5 Years experience in a related field, internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, legal or other function in the financial services industry.

• Proven experience directly related to complex and sensitive investigations: any combination of AML/BSA, fraud, financial irregularities, etc.

• Demonstrate an in-depth understanding of the Foreign Correspondent Banking and Payment Intermediary businesses, particularly the AML risks involved.

• Excellent written and oral formats in English and Spanish, including presentations to audiences ranging from Senior Managers, Regulators, Auditors to Analysts as evidenced by the ability to concisely and meaningfully explain and support researched conclusions

• Highly proficient in MS excel (VLOOKUP, sort, pivot tables, etc.). Knowledge of additional MS Office Applications is a plus.

• Demonstrates initiative, creativity, and teamwork within the framework of the position responsibilities.

• Project Management experience preferred.

Education: 

• Bachelor’s degree in a related field OR equivalent work experience.

We are looking for:

• Excellent time management and organization skills

• Ability to operate with a limited level of direct supervision.

• Ability to work with limited/unfamiliar resources (i.e., transactional data sources, individuals in other regions, etc.) while balancing regulatory commitments specifically around working with new client types, jurisdictions, and products.

• Excellent work ethic (i.e., respectful, honest, considerate, self-motivated, can reliably work independently and with limited supervision, works well under pressure, readily adapts to changing work priorities, is accountable).
  

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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