Operational Risk Senior Analyst (Hybrid)

• The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization.

Responsibilities:

• Responsible for supporting critical ORM Transformation Initiatives and provides program management support.
• Provides risk strategic analytics and information management across Citibank products; facilitating data-quality and controls for other teams and managers.
• Centrally acquire all data related to Operational Risk Transformation initiatives, while ensuring data quality, completeness, consistency and timeliness of the end results.
• Performs business analysis to respond to regulatory and business questions and provides end to end governance of delivery.
• Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
• Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
• Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
• Evaluates the control environment by ensuring appropriate controls are in place.
• Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
• Ensures project completion, special assignments, and other ad hoc activities as required.
• Ensures the Operations Team is in compliance with all regulatory policies and procedures.
• Additional duties as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years relevant experience
• Excellent verbal and written communication skills
• Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
• Demonstrated understanding of operational risk and gap identification
• Ability to multi-task and manage multiple projects simultaneously
• Ability to present a compelling case to influence others where appropriate
• Experience in Internal Audit or Financial Control would be desirable
• Experience in product program governance and risk management framework
• Good knowledge of Citi products, risk processes and controls with good understanding of regulatory requirements and risk management framework.
• Intermediate to Advanced experience with Microsoft applications: PowerPoint, Excel, Word

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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