Regulatory Engagement Officer - SVP

Serve as a senior officer responsible for coordination of regulatory interaction activities with regulators and internal stakeholders for Citibank Europe (CEP)

Job Background/Context:

This is a role to support regulatory engagement actions with particular focus on interaction flows, including dissemination, record handling, and tracking responses for CEP.

Responsibilities

• Manage interactions with regulators and internal stakeholders for CEP including but not limited to working with businesses and functions involved in regulatory engagement, negotiating scope and timing of regulatory requests, monitoring requested data aggregation and coordinating and attending regulatory meetings with control functions and business unit personnel.
• Maintain regulatory interaction records in RET, the centralized repository where regulatory interactions are recorded, relevant documents are stored and previous regulatory and supervisory findings, reports and similar documents are memorialized.
• Provide updates to management (including preparing business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, providing support with the review of materials requested to ensure completeness and responsiveness of submissions and the timely escalation and resolution of potential issues
• Communicate extensively (orally and in writing) and developing effective relationships with the agencies supervising Citibank Europe Plc, with primary focus on the Joint Supervision Team (“JST”).
• Collaborate with internal stakeholders to provide guidance on regulatory matters and continually enhancing the framework to identify, assess, control, and monitor regulatory communication.
• Support the monitoring of identified regulatory issues to ensure that concerns are communicated, responsibility assigned and tracked to closure.
• Stewarding the drafting of the firm’s regulatory response letters and coordinating involvement of relevant internal stakeholders on the development of Corrective Action Plans and associated target dates.
• Support regulatory exam coordination where required for CEP inspections and reviews.
• Additional duties as assigned.

Development Value:

The position provides exposure to a wide scope of regulatory engagement activities for CEP with frequent interaction involving supervisory authorities, CEP senior management along with business and functional lines.

Knowledge/Experience:

• Experience in risk management, project management, audit, compliance or other control related function in a financial services firm.
• Professional experience engaging with regulators, in particular banking supervision.
• Excellent project management and organizational skills.
• Experience with or exposure to the management of sensitive and/or confidential information.
• Experience with or exposure to data management and reporting.
• Experienced in preparing and presenting at various levels within an organization.
• Strong track record of collaboration across multiple, disparate internal business groups

Skills:

• Highly motivated, strong attention to detail and team oriented.
• Excellent written, verbal and analytical skills.
• Strong communication and interpersonal skills.
• Ability to articulate complex problems and solutions through concise and clear messaging and work with stakeholders at all levels of the organization.
• Ability to interact and communicate effectively with senior leaders.
• Demonstrated ability to assess complex issues through root cause analysis, structure potential solutions and drive to resolution with senior stakeholders.
• Comfortable navigating a complex, highly-matrixed organizations
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.

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