Global Domestic Payments Product Manager, Senior Vice President

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Payments team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team/Role Overview:

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains.

The Global Domestic Payments and Receivables team is leading transformation to standardize approach to managing Domestic Payments and Receivables network.  The main objective is to align our global network across 90+ markets to our client's business models which are increasingly regional and/or global.

In addition, the Domestic Payments team must ensure that our network remains competitive in the mid and long term and offers best in class solutions to our clients. As part of our strategy of being the network of networks, we are making significant investments in enhancing our Domestic Payments offering, building a global Instant Payments solution and value add solutions that complement our payment products and provides clients with best in class solutions. 

This role will have key focus on managing and enhancing our Domestic payments proposition. The successful candidate will work very closely with product colleagues, sales and customers to ensure that our domestic payments capabilities and value proposition is best in class.

What you’ll do:

As a Global Domestic Payments Product Manager, you will manage our existing traditional domestic network as well as complimentary value add solutions. You will lead the commercial launch of new markets and capabilities by partnering with country and regional Product Managers, Product Development, Marketing, Sales, Implementations, Operations & Service, Technology, and others – to deliver solutions to clients that optimize consumer experience, minimize risk, and drive revenue. You will deliver on strategic initiatives, identify value-creation opportunities and design strategies to grow adoption of Domestic Payment solutions across the globe. You will be an instrumental part of the go-to-market strategy by bringing value-creating solutions to life.  

• Manage our existing global domestic payments network and solutions.
• Understand the Payments landscape and payments industry trends.
• Work with clients, sales and partners to identify opportunities to enhance our domestic payments solutions, to ensure a best-in-class client experience.
• Collaborate across the firm and with ecosystem players to deliver innovative technologies and game-changing solutions.
• Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions.
• Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization.
• Monitor, analyse and influence key global Domestic Payments P&L drivers (Revenue, Volume,  Pipeline, Deal trends, Voice of Client).
• Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.
• Create frameworks and strategies that enable globally consistent solutions.
• Work closely with our commercialization and sales partners to create comprehensive solution packages.
• Work with Product control functions to ensure that all relevant documentation (e.g. Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business.
• Coordinate planning and other related activities for launching of new capabilities and functionalities across technology, operations, implementations, and regional teams.
• Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood.
• Invest time to keep track of Competition, Market Trends, New Technologies.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Leverage learnings across existing solutions and product launches to develop best practices that can be leveraged by the regional and country teams and across the firm.

What we’ll need from you:

• Significant relevant experience in payments with product management and client facing experience and a good understanding of the payments landscape and commercialization strategies.
• Understanding payments processing, payments risk and compliance risk management.
• User experiences from both a corporate and consumer standpoint.
• Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task.
• Excellent communication skills, both written and verbal.
• Client-centric mindset.
• Experienced presenter.
• Creative and able to synthesize.
• High energy, passionate and dynamic self-starter.
• Strong analytical skills.
• Pragmatic and motivated.
• Result-oriented approach with an appreciation for targets and deadlines.
• Strong inter-personal skills, able to advocate a position and win people and teams over.
• Bachelor’s/University degree, Master’s degree preferred.

What we can offer you:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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