Payroll Analyst 2 - Korean Speaking - C10 - DALIAN

The Payroll Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

GPS team is providing Payroll & Tax, Accounting and other administrative support in partnership with HR in order to provide excellent customer service through its product offering to employees and managers whilst focusing on process re-engineering and initiatives

Job Purpose:

The Payroll analyst role is to perform and ensure payroll and accounting processes are accurately and timely processed to Citi employees.

Responsibilities:

• Ensures that the processes are performed in accordance with set procedures and in compliance with the corporate governance. Accountable for ensuring processes are performed in accordance with agreed procedures while meeting all accuracy, timeliness, satisfaction and NPS metrics.
• Responsible for ensuring appropriate controls are in place and aligned with Global SOP and GPC, Accounting controls (GPAC)and all processes are maintained in an audit ready state at all times to meet compliance and corporate governance standards.
• Actively participates in and delivers on actions from daily huddles and team meetings.
• Escalates issues to the Manager/Team leaders and resolves issues to closure using the global incident reporting process while ensuring all stakeholders are kept regularly informed of progress to closure.
• Liaises with our payroll vendor on special payroll instructions and other related requests of our stakeholders.
• Actively participates in discussions to simplify, streamline, re-engineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost. this includes but not limited to utilizing PCT and other tools to make process more standardized and efficient, with controls in place Contribute to a culture of continuous improvement within HRSS to support achievement of productivity goals.
• Actively monitors customer and HR partner satisfaction feedback and Business Performance Metrics to identify pain points and identify solutions / actions with team members/team leaders to improve the customer experience.
• Ensures the operating manual procedures are reviewed and updated yearly and when necessary.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Demonstrated understanding of how the team interacts with others in accomplishing the objectives of the area.
• Specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.
• Has a minimum of 3 years' work experience handling Payroll or Accounting. Korea or China related experience is preferred.
• Fluent in Korean and English or Fluent in Korean & Japanese in both written and verbal communication to conduct better communication and engagement.
• Proficient in MS Applications (Word, Powerpoint, Excel)
• Working knowledge of HR systems including payroll, accounting systems highly desirable
• Strong interpersonal skills
• Able to handle high volume of work and adaptable to change
• Able to plan and manage own time, works with minimal supervision
• Able to rapidly learn technical and business techniques and knowledge
• Mature and with strong attention to detail
• Strong thinking and problem solving skills – able to analyze errors/complex situations and identify appropriate solutions
• Mature and with strong attention to detail and positive attitude

Key Working Partners

• HR Partners
• Recruitment
• Payroll Vendors
• Finance
• Country Tax

Education:

• Bachelor’s/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting