Retirement Group Manager (C14) located in Mexico City

The Retirement Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Aids in developing and executing the firm's reward strategy, managing the key areas of reward, benefits and pensions and liaising with third parties to develop a consistent best practice approach.
• Ensures that reward practices are compliant with the relevant regulatory recommendations and requirements are also covered in this function.
• Provides support across the entire firm or to multiple business lines / areas.
• Has strategic responsibilities and strong leadership skills to ensure appropriate staffing and organizational structures are in place for their area.
• Partners with the revenue areas to improve efficiency, effectiveness, productivity and / or control.
• All other duties as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ Years experience
• Seasoned manager with extensive product knowledge and expertise
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven influencing and relationship management skills

Education:

• Bachelor’s/University degree, master’s degree preferred

Job Purpose:

• Management and oversight of the 69 retirement programs across 18 different countries that Citi sponsors in North and Latin America
• Ensure local country compliance with Citi policies and mandates
• Manage team of 11 in total with 3 allocated to Latin America Pensions, 4 allocated to NAM and 4 allocated to Brazil
• Main Citi contact for various Trustee Boards, Committees/Councils.
• Direct report to Citi’s Director Retirement & Allowances
• The role will involve working closely with the HR Community, other pensions related functional teams, Americas’ counterparts in other Citigroup businesses, and outsourced vendors/administrators

Key Responsibilities:

• Ensure local country compliance with Citi’s Retirement Plan Guidelines, local laws and regulations, as well as Citi’s Benefits Guiding Principles and Philosophy
• Coordinate contributions into plans, potential settlement impacts, and US GAAP implications of various pension actions (e.g., accounting impact of de-risking activities)
• Review strategy of each plan in region and implement changes as needed
• Coordinate with local country business/management team to ensure proper administration of each retirement program
• To support the Director of Retirement & Allowances on various governance or strategic initiatives which may include certain allowances projects as well as regular retirement plans management.
• To act as a pensions subject matter expert and work with other specialist areas (eg HR, Risk, Compliance, Finance, Legal, Payroll, Information Technology) as appropriate to provide seamless support for plan impacting employees and members.
• To contribute to pensions projects as well as support the delivery of business-as-usual activities.
• Prepare materials, minutes and present papers/updates to West Retirement Council meetings and Retirement Plan Sponsor Council global meetings.
• Oversee team’s management of the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) and Third-Party policy requirements are met. Further ensure relevant changes to schemes or potential developments which impact on administration are acted on appropriately.
• Escalate any issues to the Director of Retirement & Allowances as appropriate.
• Review escalated data, contribution and other administrative issues from team as appropriate.
• Review of communication materials, as appropriate
• Support and manage budgets and vendor invoices as appropriate

Knowledge/Experience:

• 10 + years of technical and/or strategic Pensions Experience
• Expert understanding of Defined Benefit, Defined Contribution and Termination Indemnity pension plan structures
• Understand pensions fiduciary trustee role and difference with plan sponsor role
• Actuarial background preferred
• Broad understanding of HR practices in general and pension and benefits provision in particular
• Experience dealing with corporate processes, payroll, budgets, and invoice management
• Experience dealing with a wide range of internal and external third parties.
• Experience presenting technical pensions information to non-technical audiences
• Advanced English language is required.   Spanish language strongly preferred.  Portuguese and other languages a plus.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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