CITI Learning Advisor – International West - Legacy Franchises and Mexico // VP C13 (Mexico City)

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Learning Advisor (LA) for International West - Legacy Franchises and Mexico has both a geographic responsibility within the International West cluster, as well as responsibility for a particular product across International West.  The LA will work closely with the Product Learning team, the Country HR Officers (CHROs) and Citi Country Officer (CCOs) to understand the objectives and needs and implement global learning solutions.  The LA will also work with counterparts in International East to ensure a consistent approach and experience for the business and geographies.

What you’ll do:

• Responsible for managing Learning and Development for Citi employees across a  product/function within the International West cluster
• Understands relevant business and HR priorities/needs and identifies key opportunities for capability building, performance improvement, cultural development, to maximize overall impact across their region/product/function
• Establish trusted relationships with Human Resource and business partners to consult and provide learning advisory support
• Proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
• Executes learning and development strategy for their region/product/function and regularly validates the strategy with their region/product/function leaders.
• Leverages existing material / solutions to deliver against the regulatory needs. Design new material / solutions when nothing relevant exists, in partnership with relevant discipline (LEAPS, Culture etc)
• Work with Subject Matter Experts and internal and external designers to design, develop, execute, and measure learning solutions
• Undertake learning needs analysis / gap analysis, including data gathering, research, and analysis to assess the adequacy of existing learning and identify new learning needs
• Identify and curate learning resources from both internal and external sources
• Measure the effectiveness of learning programs and initiatives to drive continuous improvement and impact
• Markets, evaluates and communicates the impact of initiatives with HR / Business partners
• Regularly monitors and communicates progress with HR / Business partners and navigates any variation in expectations with them
• Responsible for aligning the Learning agenda with Cluster Heads / CCOs, their LTs and HRAs / other HR disciplines.
• In depth understanding on the global learning agenda driven by products / functions and the ability to position the local voice / nuance at global management tables.
• An In-depth understanding of how own sub-function contributes to achieving the objectives of the function, and ensuring implementation of global solutions and initiatives locally, with high acceptance levels and quality.
• Adopts a data based approach in the design and delivery of Learning and Culture solutions and initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment

What we’ll need from you:

• Prior experience in a learning and development role
• Experience working across regions, cultures, and geographies within a multinational organization preferred
• Knowledge of Mexico regulatory requirements related to training and professional development is a plus
• Proven track record of designing and implementing successful training programs
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Fluent in English
• Proficient in Microsoft Office and experience with learning management systems.

Education:

• Bachelor’s/University degree or equivalent preferred

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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