Vice President - Securities Services Operations Head. Philippines (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Vice President, Securities Services Operations Head - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

• This is a management level position responsible for accomplishing results through the management of Securities Services Operations teams, driving/governing a variety of custody and the fund administration activities in accordance with clients and regulatory obligations. The overall objective of this role is to ensure the seamless delivery of activities associated with Securities Services in Philippines
• Ensure that all operations activities comply with the guidelines within Philippines Central Bank, Securities Clearing Corporation of the Philippines etc.
• The individual will be accountable for BAU operations while maintaining a pristine control environment. 
• Requires frequent client, regulatory and internal stakeholder interactions. Significant experience of managing teams, employee engagement, development, diversity will be key to ensure a motivated and engaged workforce. A strong track record in processing re-engineering and automation will be important to help build scalability as well as meet annual productivity commitments.
• Acquire a good understanding of the industry, competitors and internal product offering is also necessary to contribute to the commercial objectives of the business.

In this role, you are expected to:

The role has a broad scope, ranging from BAU delivery, focus on key strategic priorities, regulatory challenges and managing external and internal stakeholders in a complex and evolving business environment.

• Risk management and implementing appropriate controls commensurate with risk profile of the functions.  Manage risk self-assessments and periodic risk reviews
• Client onboarding and change management to ensure our processes are aligned with client expectations and system capabilities
• Process optimization and technology automation to ensure our processes are scalable and to mitigate risks associated with manual processing.
• Drive process optimization and support transformation initiatives.
• Oversee regulatory, audit, and compliance matters and liaise with Citi Country Operations & Technology, as required
• Serve as an escalation point for Securities Services Operations team and ensure open communications between operational groups.
• Develop strategies and oversee project plans meeting operational goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, the clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• People management including hiring, development and retention.  Ensure employees are engaged through consistent and transparent communication
• Work with various Leaders on coaching them on how to maximize their potential, work better in a highly integrated team environment and focus on bringing out their strengths. Help drive a culture of Ethics & Diversity, Engagement and Managerial Effectiveness across the site.
• Participate actively in local market/custodian/regulatory forums and discussions.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree/University degree or equivalent experience
• Sound operational skills
• Interpersonal, communication and client centric
• Able to communicate effectively, including the local language is an added advantage

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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