Program Management Analyst - C10 - CHENNAI
TPM Operational Management & Oversight Responsibilities:
- Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives.
- Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns.
- Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner.
- Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard.
- Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships.
- Resolve TPM process-level escalations coming from internal partners.
- Assist with change management of enterprise-wide operating procedures.
- Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Qualifications:
The successful candidate will need to be a hands-on self-starter, capable of working with others in different regions/sectors showing:
- Good interpersonal skills and ability to work in a global team
- Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization
- Customer focus
- Attention to detail with strong emphasis on quality
- Ability to work and think independently
- Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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