Cash & Trade Proc Mgr - C12 - CHENNAI

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We’re currently looking for a high caliber professional to join our team as Cash & Trade Proc Mgr. (Internal Job Title: Cash & Trade Proc Mgr. ​C12) based in Chennai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.

Ensure a robust risk and control framework; work closely with Risk & Control and ICRM Sanctions partners to ensure management self-assessments, corrective action plans, and other Risk and Control deliverables are completed on time.

• Perform proactive reviews to prevent processing issues, failures in controls, identifies root causes of issues, oversees remediation efforts, and ensure sustainability of such efforts.

• Work with TTS Product and Client Service Teams to ensure client escalations are addressed timely and such instances are minimized over time.

• Represent TTS Sanctions Operations on critical sanctions matters as required. Serve as liaison with Internal Audit, and Compliance Assurance Teams on critical Compliance issues and oversee the implementation of related remediation.

• Collaborate with internal functions including ICRM Sanctions, Control Functions, and In-Business Risk to address compliance issues which may impact TTS business, products and procedures and ensures learnings are deeply embedded across Operations teams.

• Manage multiple teams including remote teams and provide support to peers in other processing centers.

• Manage static data screening process in APAC and ensure that they are performed in accordance with applicable policies and procedures.

• Continuously review processes and drive standardization and operational efficiency.

• Operate in a fast-paced environment that requires management of work queues, either directly or through others.

• Manage staff performance and drive continuous improvement of quality of processes and productivity.

• Oversee quality reviews and results, budget, policy formulation, and planning.

• Lead and drive employee engagement and career development of teams.

• Review service quality, production systems, and client reporting within cash and trade operations

• Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations

• Recommend quality reviews of cash management services, production systems, and client reporting

• Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team

• Contribute to planning, budget management and formulation of procedures

• Serve as backup to the Cash and Trade Operations Senior Manager

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure: ​

• Bachelor’s/University degree or equivalent experience

• 5-8 years of experience in a related cash and trade operations management role

• Experience in Transaction Banking products and handling regulatory / compliance matters

• Proven experience in creating and implementing processes that result in improved business performance

• Effective verbal and written communication and analytical skills

• Ability to work under pressure and manage deadlines.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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