Senior Operational Risk Execution Manager

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Risk Management Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. This includes supervision over technology operational risk, cyber risk, and fraud risk. These individuals are also responsible for the development of tools and infrastructure that support fraud monitoring and prevention, using advanced analytical and statistical skills to identify policy gaps and recommend changes to current policies. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

What you’ll do

• Establish policies, standards, and procedures to ensure consistency and alignment of operational risk management across the organization and a safe environment where people candidly communicate opinions, seek diverse opinions, and actively debate decisions.

• Influence and guide businesses in risk-related decision-making, ensuring the integration of risk management into business planning and daily operations and stay informed of regulatory changes and ensure that operational risk management practices comply with all relevant laws and industry standards.

• Oversee the development and implementation of risk monitoring programs, including the creation of key risk indicators (KRIs) and dashboards to track operational risk exposure.

• Drive by example, a culture of look across ORM (business, L1 Risk SME and cluster teams) to elevate risks identified and elicit insights from work performed and inspire people with a compelling and aspirational future vision; demonstrates optimism when leading the organization through challenges and uncertainty.

• Lead the reporting and presentation of operational risk status, trends, and key developments to the board, regulators, and other key stakeholders, as applicable and leverage technology and innovation for continued enhancement of risk management processes.

• Support internal and external audits and regulatory examinations, as applicable and engage with key stakeholders to ensure that operational risk management practices are fully integrated into business processes and strategic decisions.

• Create a highly resilient organization in which people persist through challenges, transparently communicate and own mistakes, and actively apply learnings to make Citi better and a culture that strongly encourages teams to prioritize enterprise success over individual agendas and do the right thing for the organization.

• Foster a culture that rewards teams to pursue breakthrough ideas and improve business results; proactively invests resources in innovation initiatives and Champion innovative ways to manage risk through streamlining processes and building common methods.

• Align critical priorities across businesses, functions, and regions; eliminates nonessential work that could distract the organization from executing key priorities and reinforce a culture of exceptional controls that support client satisfaction and operational effectiveness.

• Proactively solve systemic enterprise challenges by investing time and resources to gather cross-enterprise data; builds sustainable solutions that fully address the root causes of issues.

• Energize an ethical environment where doing the right thing for clients and Citi is expected in every decision and action and create a performance culture of high expectations that inspires people to continuously deliver excellence and exceed company goals.

What we’ll need from you

• Proven experience managing complex risk assessments, designing risk mitigation strategies, and overseeing compliance with operational risk frameworks, interacting with Regulators and Internal Audit, including managerial experience.

• Robust understanding of operational risk management frameworks, industry standards, regulatory requirements, and risk mitigation practices, of Citi products and services and downstream impacts of operational risk strategy.

• Bachelor's/University degree, Master's degree preferred

• Demonstrated track record of effectively assessing and managing competing priorities, partnering with the business and senior management to address operational risk issues and implement solutions.

• Be comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives and to be an experienced risk challenger who balances risks vs. rewards aligned with corporate risk culture.

• Ability to influence across cultures at a senior level, understanding how to operate effectively across diverse businesses, to think strategically and align operational risk management with organizational goals and regulatory obligations and to manage and drive change within the organization, ensuring risk management processes evolve to meet changing business and regulatory environments.

• Outstanding communication skills, with the ability to present complex risk matters clearly and persuasively to senior management, the Board and other stakeholders and robust analytical problem-solving abilities and a high level of integrity to deal with highly confidential data.

• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program  

• Pension Plan 

• Paid Parental Leave 

• Special discounts for employees, family, and friends 

• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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