Reference Data Services Lead Analyst
- Manage complex and highly varying issues with significant potential impact on multiple operations' areas.
- Lead projects, resolve escalated operations' issues and/ or offer solutions at an advanced level.
- Liaise with multiple Operations teams/departments.
- Serve as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables.
- Stay abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements; using such knowledge to recommend customized business solutions to internal clients.
- Serves as subject matter expert in business, planning and analysis for operations area supported.
- Act as advisor or coach to new or lower-level personnel on operational processes/procedures across multiple functions and/or departments.
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes.
- Responsible management of overall resource management and allocation of work for assigned operations area for multiple teams/projects.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Significant relevant experience
- Well-developed risk / control management skills and relevant experience managing operational functions.
- Candidate should have knowledge of managing controls applicable to the operations process. MCA (Master Central Agreement) knowledge preferable.
- Ability to influence and negotiate with senior leaders (across functions); ability to communicate with external parties
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Reference Data Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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