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CPB OPS Control Officer - Switzerland

Job Req ID 21264847 Primary Location Zurich, Switzerland Job Category Risk Management
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Key Responsibilities:

  • CAP Management: CAP oversight, review & system input, ongoing engagement through the life-cycle of the CAP, Monitoring and Escalation;
  • MCA Oversight: Works with Operations to ensure the integrity of ARCRM content and structure, acts as MCA Champion and performs quarterly/annual Risk Assessments;
  • Audit Interface & Oversight: In partnership with Operations, assess Pre-Audit Readiness and perform review, deliverable tracking, fieldstatus updates, audit issue review and challenge, CAP formulation & guidance;
  • KRI Oversight & Challenge: Monitor metrics and key risk indicators via Operations MIS, Dashboards, BSER reports, ORE, etc., challenge key risk items within operational metrics and work with Operations to determine risk-based thresholds;
  • ORE Oversight: Interface to Operations for all Operational Risk Events and system entry for eligible events, policy guidance and point of escalation, documenting lessons learned, reporting / proper sign-off and communication as needed;
  • Outsourcing Coordinator for Switzerland: Review and coordinate outsourcing initiatives, manage the Swiss Outsourcing & Data Protection Committee meeting, keep an inventory of all outsourcing and keep oversight of the required outsourcing controls to ensure the outsourced activities are performed in a safe and sound manner and in compliance with applicable laws, regulations and Citi policies
  • EUC Oversight and attestation
  • Process / Conformance Reviews / Geneva Branch Controls
  • Management of the Switzerland Continuity of Business Country Coordinator
  • Business Support: Ensure seaming less onboarding of CPB clients onto the Private Bank In View application and other support services such as CitiSFT or Citidirect

Qualifications and skills:

  • Proven experience in at least one of; controls & risk, compliance, audit or regulatory functions
  • Strong project management skills - excellent organizational skills, ability to multitask and adapt to change in a fast passed environment
  • Self-motivated and detail oriented
  • Problem solver with the ability to translate plans in actions
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office
  • Strong influence, negotiating  and relationship skills

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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