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VP: Reporting & Analytics Report Developer -Hybrid

Job Req ID 22543873 Primary Location Wilmington, Delaware; O'Fallon, Missouri; Jacksonville, Florida; Atlanta, Georgia; Elk Grove Village, Illinois Job Category Risk Management
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Global Reporting, Tools & Analytics (GRA) is part of the Global Consumer Business Operational Risk & Control (CBORC) organization, which supports Global Consumer Banking by creating and implementing methodologies to measure and escalate Operational Risk.  CBORC is a First Line of Defense Control function that aids in the assessment of risk evaluation for Consumer Banking.  The team develops and maintains reports and tools, and the team is responsible for leading transformational Control projects and automation efforts across Global Consumer Banking.

The individual in this role will report to the Senior Vice President of Report Development for Global CBORC and will specifically focus on ‘build-the-bank’ type efforts that enhance CBORC’s ability to proactively measure and manage Operational Risk.  This role requires an individual with a technical acumen, familiar with leading and using agile methods and projects, with a strong desire to work in a fast pace, dynamic function. 

Key Responsibility Overview:

  • The person in this role will be responsible for interfacing with stakeholders across multiple functional disciplines to understand reporting requirements, identify data sources, scripting and coding within Qlikview and/or Tableau, interfacing with end-users and leadership to meet reporting objectives.  Post build activities include:  Data Mgt, Data Source Uploads, Interface with Technology for SDLC Deployment, and Providing Training and Support to End-Users when needed

Additional Responsibilities Include:

  • Directs key initiatives within Consumer Banking through the collection, analysis, review, reporting, documentation and communication of business needs and requirements
  • Coordinates cross multiple business Control functions to ensure strategies and reporting approaches are consistent globally
  • Provides analysis with interpretive thinking to define problems, develop innovative solutions, and make recommendation that influence decisions of key business partners.
  • The person in this role will be responsible for creating and managing project plans that: 
    • Define current state reporting inefficiencies
    • Define future state solutions for efficiency & effectiveness
  • Manage timelines and deliverables independently with limited supervision
  • Providing Senior & Executive Leadership with regular updates
  • Oversee Technology Implementations
  • Perform and/or lead User Acceptance Testing (UAT)
  • At times, manage matrix consultants to ensure effective and accurate delivery of technology solutions
  • Develop and Manage Adoption Strategies to ensure ROI with Tool deployment
  • Manages complex processes and reporting streams
  • Performs impact analyses on project activities
  • Influence strategic functional decisions through advice, counsel or provided services that have direct impact on the business
  • Aid in the development of analytical approaches and technologies

Job Skills/Qualifications

  • Financial Institution experience NOT required
  • Experience in building Reports and Dashboards in the Business Intelligence Platform Qlikview and/or Tableau (Experience with both tools would be preferred).
  • Ability to document, communicate and lead the execution of business needs; oversee and manage technology lead efforts
  • Must have hands-on Experience in leading all phases of diverse technology projects with exceptional record overseeing all facets of Software Development Life Cycle, from analysis and design to implementation and maintenance.
  • Good working experience with Tableau development
  • Good understanding on Oracle including schema design, and PL/SQL programming and Stored Procedures.
  • Good understanding of Oracle skills with proficiency in designing indexes, triggers, partitions, performance tuning etc.
  • Strong Understanding of Agile Project Management & hands on experience on scrum routines.
  • Ability to translate ambiguous visions from End-Users into meaningful outputs
  • Understanding in developing a business cases that details Return-on-Investment (ROI)
  • Proactive & Organized
  • Global Project Management Experience
  • Experience in Analytics functions
  • Commitment to quality, attention to detail, and continuous improvement
  • Advanced user in Access, Excel, PowerPoint, and Word
  • Experience in Mobile Application Delivery a plus
  • Experience in Digital Control Testing Software / Scripting a plus
  • Experience in Statistical Software / SAS, R, Hadoop, a plus


  • 6-10 years experience navigating and networking across an enterprise utilizing internal and external resources Third Party Oversight/Vendor Oversight experience preferred Business writing experience preferred
  • In depth knowledge of Mortgage Servicing Operational processes and technology platforms supporting the Operations.


  • Bachelor’s/University degree, Master’s degree preferred


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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