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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Business Fraud Analytics Group Manager, SVP

Job Req ID 22467119 Primary Location Wilmington, Delaware; Jacksonville, Florida; Irving, Texas Job Category Decision Management
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Job Description

As part of the Fraud Analytics & Modeling, this role manages a team of analysts and drives fraud strategy development supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes.

This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction in order to drive strategy and determine potential and existing fraud impacts.



Responsibilities:

  • Drive innovation via thought leadership while maintaining end-to-end view and leveraging Global cutting-edge techniques
  • Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis
  • Deliver tangible business benefit and value (e.g. loss avoidance, expense optimization, enhanced customer experience).
  • Introduce cutting-edge techniques via new tools and usage of data/information; continually ensure processes (the “how”) are optimized to enable rapid decisioning
  • Collaborate with cross-functional partners and management to define strategies that balance risk and return; holds self, seniors and peers accountable to openly debate the best possible solutions.
  • Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
  • Continually assess manual and automated processes to identify potential process gaps and opportunities.
  • Prioritize and provide a clear line of sight to the most critical work to partners and team members.
  • Manage and develop high performing team; establish bench strength to support needed fraud capabilities and business goals.


Qualifications:

  • 8+ years in fraud or risk management; experience in analytics and modeling or relevant area preferable. 5+ years people management experience, direct or indirect. 
  • Extensive experience working with Big Data environment, coding within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools, and advanced machine learning techniques.    - Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.    - Data visualization tools, such as Tableau
  • Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
  • Deliver compelling presentations and influence executive audiences.
  • Excellent communicator; ability to engage and inspire team forward.
  • Effective coaching, mentoring and talent development skills; ability to identify development areas, provide sound feedback, and guide employees to action.


Education:

  • Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline. Master's Degree or PhD preferred.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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