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AML Program Oversight – Screening Retail Bank Issues & Optimization Lead

Wilmington, Delaware| Jacksonville, Florida| Tampa, Florida| Florence, Kentucky| Jersey City, New Jersey| Irving, Texas

Job Req ID 21310790
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Overview

Our international footprint will give you access to unique intelligence and decades of experience. And by joining our Anti-Money Laundering team – one of the most international areas at Citi – you will touch every aspect of the company and make critical decisions for our clients, for your career, for every employee, and for the business.

Success Profile

  • Analytical
  • Detail oriented
  • Leadership
  • Communicator
  • Relationship expertise
  • Persuasive

Glassdoor Reviews

“Citi has an inclusive, diverse culture that promotes working with local communities and charitable giving. Flexible work schedules and good benefits.” AML Analyst, St. Louis, MO
“Great training in state of the art technology & methodology. Supportive and positive reinforcement from upper management. Great opportunities for bilateral and upward career growth within the organization.” Senior AML Compliance Analyst, Tampa FL
“Good place to gain broad exposure in KYC and AML compliance.” Senior Compliance Analyst, New York NY
“Citi has is such a large, global company that the possibilities are endless when it comes to advancing your career. There are many different ways to learn about each specific area of the business and this prepares you for your next role or even your next company.” Control & Compliance VP, Brandon FL

Responsibilities

Responsibilities:

  • Serves as AML and Sanctions Screening SME on issue assessments and solution development; includes defining root cause, and developing interim and strategic solutions
  • Partner with the business, technology, & operations teams to investigate issues, and define impact.
  • Develop inventory and understanding of screening related data process maps from Account Opening through storage to Screening platform. 
  • Investigate significant changes (increases or decreases) in names sent for screening to determine if activity is in line with expected volumes. 
  • Proactively communicate status on active Screening incidents and/or problem tickets.
  • Facilitate and/or participate in Root Cause Analysis (RCA) exercises.
  • Record, coordinate, and report on progress of reported issues from detection through post fix problem validation.
  • Collaborate with interdepartmental CAP manager on all Screening related CAPs.
  • Manage or provide oversight on both existing and new initiatives related to efforts to correct issues or optimizing screening processes.
  • Define critical success factors and key performance indicators (KPI) for the Screening processes.
  • Work with interdepartmental MIS/Analytics team to establish metrics and reporting for Screening
  • Manage the NAM Retail Bank screening project book of work
  • Collaborate with Operations, Technology, Compliance and business partners to ensure documentation is up to date as enhancements and/or new applications are introduced.
  • Support development of annual funding request to support delivery on key initiatives.
  • Develop and execute on assessment of screening trigger events to ensure conditions are in line with policy requirements, where appropriate arrange for changes to provide policy alignment. 
  • Liaison with technology teams to stay current on Screening platform enhancements/changes
  • Manage and drive Screening stakeholders to define data, logic, and screening ruleset (Watchlist) requirements
  • Ability to distill complex concepts and document them clearly with use cases and process flows

    Qualifications:

  • 6-10 years of experience in one or more related field:  Anti-Money Laundering, Sanctions, Compliance, Operations, Technology
  • Bachelor’s degree in technical field or related discipline
  • Open to additional locations
  • Proven ability to thrive in a dynamic environment and develop/maintain strong relationships to work across organizational boundaries to accomplish common objectives
  • Ability to maintain a professional and personable demeanor
  • Possess a solutions driven mindset with strong problem solving and analytical skills
  • Work independently and take initiative on daily support function and driving efficiency changes
  • Self-starter that will be able to readily understand Screening and AML concepts and issues, possess strong technical skills, and is able to learn new technologies quickly
  • Deliver results by setting goals and communicating accurate timelines to support long-term strategies
  • Demonstrated adherence to controls and standards
  • Strong communication and presentation skills with the ability to lead meetings, projects, and facilitate discussions accordingly
  • Strong proficiency in MS Office applications and SharePoint

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Job Family Group:

Compliance and Control

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Job Family:

Business KYC

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Innovation Through Diversity

  • A Day in the Life at Anti-Money Laundering: Naomi Ferdinand

    Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.

  • A Day in the Life at Anti-Money Laundering: Rose Sayre

    Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.

Success Stories

Get inspired and hear what employees who started their careers in AML have to say about Citi

Lucie Riakos

Lucie

AML Compliance Risk Management Officer
Tenure at Citi: 3 years

Learn more

How did you begin a career in Compliance/AML?

I fell into AML when I was working for another financial institution as a support person for a Relationship Manager, which included KYC support. Very quickly the KYC/AML component took over the role, and I decided to develop my expertise in AML by obtaining formal AML qualifications (ACAMS, AFMA AML/CTF diploma).

What does your day-to-day job entail and what do you like most about it?

There is a lot of variety as I have an advisory role, which essentially means that I provide advice to the business on ML/TF/sanctions risks in connection to what they do. We sit on many governance meetings held by various business lines, and also have business meetings on a specific client or product where AML oversight is required. Our function also reviews a lot of documents, including KYC escalations, policies, and procedural documents, and any exception to these must be approved by our team.

What do you enjoy most about your role?

I really enjoy the variety in the role and the fact we have so many internal stakeholders. There are lots of opportunities to learn about banking products and operations.

What skill set does someone working in this kind of area need?

Technical knowledge of the AML regulatory and risks environment and understanding how payments/banking products work is essential. Good analytical and writing skills are also important, as we write and review a lot of data and documents. I find it valuable to be inquisitive – part of our job is to ask a lot of questions to understand what you are being asked to provide advice on. Finally, creating positive relationships with stakeholders is beneficial, as we need to engage, challenge, and develop a sense of trust with the business to achieve a true partnership.

What advice would you give to someone looking to break into a career in AML?

The AML sector is a competitive one, as it is in high demand as more focus is placed on AML compliance. Having AML-related qualifications such as the ACAMS certification, qualifications in financial crimes or AML helps.

Where can a career at Citi take you?

As Citi is global bank, it is possible to transfer to other roles in our regional hubs or even at global head office in the US!

What makes Citi a good place to work?

What I like about working at Citi is the fast-paced environment; there is always something going on. Citi offers me flexibility and is supportive of my work-life balance. I also like the little perks such as company discounts and the free gym!

Nuri Burak Ulusoy

Nuri

Operational Risk Manager/ AML M&I Managers Control Assessment (MCA) Program Lead
Tenure at Citi: 7 years

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How does your role/department impact the larger organization?

My department is responsible for governance of the Managers Control Assessment process for all AML monitoring and investigations functions, which is the medium mechanism for the company to execute their controls. Our coverage is global.

How did you begin a career in Compliance/AML?

I started as an AML analyst. I am native Turkish and, at that time, CSC Poland was looking for Turkish speakers for a migration on AML monitoring from Turkey to Poland.

What does your day-to-day job entail and what do you like most about it?

My current position is a self-contributor role. On my day-to-day work, I need to ensure that all required reports are generated on time and shared with the senior management. Since our program is the main control program within Citi, it is critical that reports are produced correctly and delivered in timely manner.

What do you enjoy most about your role?

I like to speak with different people all around the globe. Moreover, my role allows me to have insight into all processes in functions supported by us. The exposure to the whole AML environment gives me a helicopter view of the AML Department. At the same time I have the opportunity to see the details of all teams and processes, which allows me to gain a greater knowledge and perspective on AML in Citi.

What skill set does someone working in this kind of area need?

You need to have analytical skills. You need to be open and have a transparent approach. Since you are going to be in contact with several people all around the globe, you need to be patient. It would be beneficial to be self-initiator and persistent. Sense of ownership is valuable as well; any idea, even the best, can be forgotten if not driven with confidence.

What advice would you give to someone looking to break into a career in AML?

Be focused, be analytical, be innovative, and continue challenging during your investigations. Own your initiatives and don’t limit yourself. Try to understand and learn more about the organization while improving your network among different departments.

Where can a career at Citi take you?

I want to give an example here to show you the scale of the opportunity. My Belarusian direct report moved to Poland to study and then got employed by Citi as an AML analyst. He moved forward in his career and he got a position in the AML Quality Assurance team. He was sent to Geneva for 3 months assignment to support the process. He was very successful, hence was offered a position there. That meant he was to be the very first QA team member there. After two successful years in that position, he moved to a compliance role with a promotion.

What makes Citi a good place to work?

Citi is good place to work due to several reasons. It is truly a multi-cultural organization. Regardless of your position, you are always in touch with people from all around the world. That leads us to the second reason. Citi is truly a global organization, having locations and branches in many countries. Having those two major properties, Citi is one of the best employers, offering almost limitless development opportunities to its employees.

This is just a small example from the huge Citi world; therefore, Citi is not only a good, but a great place to work!

Do you take part in any volunteering, special programs, or leadership development opportunities and/or participate in any Employee Networks?

It is pivotal and highly encouraged to any Citi employee to be active and use opportunities provided by Citi. Personally, I have actively participated in the volunteering week for the last 5 years. I had the chance to attend several self-development courses and special programs.

I have completed many Citi course trainings offered to me. I was also selected in 2016 to participate in I Lead – AVP program, which is a special curriculum for high-performance AVPs from various business functions who are gathered and given assignments to real applicability projects with the task of proposing solutions.

I co-chair Citi Pride Network for CSC Poland. At the moment of filling this questionnaire, our network is still under establishment, but surely not for much longer! I also take active roles in Poland disABILITY and Poland Multicultural employee networks.

Przemyslaw Goldyn

Przemyslaw

FIU Senior Manager (VP)
Tenure at Citi: 3 years

Learn more

I graduated Management in Warsaw School of Economics (specialization, Human Resources Management) with a master’s degree. In 2016, I obtained ICA International Advanced Certificate in AML issued by International Compliance Association.

How does your role/department impact the larger organization?

My department is responsible for transaction monitoring. Our main responsibility is to mitigate the risk of laundering money and terrorist financing.

How did you begin a career in Compliance/AML?

Before I joined Citi, I read a lot about the global issue of money laundering and I decided to continue my career in this area. Additionally, I met a person who recommended Citi as a great employer. When I noticed that Citi in Poland has AML department, the choice was simpler.

What does your day-to-day job entail and what do you like most about it?

I am responsible for six teams that monitor transaction for GCB clients in NAM. The thing I like most is the cooperation with people and looking for improvements in current process.

What do you enjoy most about your role?

As I mentioned earlier, contact with people and looking for improvements. Additionally, I like that each day there are new challenges; therefore, my work is never boring.

What skill set does someone working in this kind of area need?

Ability to manage and develop people.

What advice would you give to someone looking to break into a career in AML?

Even if you don’t have experience in AML, don’t be afraid – apply! We will teach you how to be a great expert in AML.

Where can a career at Citi take you?

Sky is the limit. In AML, you have a chance to learn many things from AML process by reporting to managing people. Everything depends on you how you want to use this knowledge.

What makes Citi a good place to work?

Atmosphere, open-minded people, many opportunities to develop, and many interesting challenges every day.

Rose Sayre

Rose

Lead Investigation Risk Analyst - VP
Tenure at Citi: 9 years

Learn more

How does your role/department impact the larger organization?

My team provides long-term trend analysis to support improvements to the overall AML monitoring program. This impacts Citi as a whole by ensuring we meet our regulatory and stakeholder commitments to have a robust, efficient AML program.

How did you begin a career in Compliance/AML?

Prior to working in AML I had worked in mortgage documentation review and check fraud monitoring. Due to my experience in risk management and my technical skills, I was hired to the production support team for AML.

What does your day-to-day job entail and what do you like most about it?

My day is usually split between preparing analyses for presentation and meeting with senior management/compliance officers to share our findings.

What do you enjoy most about your role?

There’s always something new to learn in AML.

What skill set does someone working in this kind of area need?

Since my role is focused on data manipulation and presentation, a strong skill set in SQL, SAS, Excel, PowerPoint, and other manipulation and presentation tools is necessary.

As far as soft skills, being self-motivated, good organization skills, and an inquisitive mind.

Where can a career at Citi/AML take you?

Anywhere! There are tons of opportunity across Citi’s many offices and lines of business.

What makes Citi a good place to work?

Citi has a great culture that emphasizes work-life balance and a wide range of opportunities for personal growth.

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