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Sr. KYC Quality Assurance Specialist

Job Req ID 22561545 Primary Location Warsaw, Poland Job Category Compliance and Control
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Sr. KYC QA Specialist (Checker) is an senior level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The main focus of the role is on profile approvals (QA) while providing the holistic support to the Banker team. As this person you will develop and manage a dedicated internal KYC (Know Your Client) program at Citi.


  • Review KYC profile submissions to make sure all KYC standards are in line with Citi policy.

  • Liaise with internal stakeholders to receive appropriate data to finalize KYC profile.

  • Deals with internal and external stakeholders to provide exception management reporting and Management Information System reporting.

  • Perform quality reviews and reviews of procedures, processes and previously approved KYC profiles.

  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed.

  • Acts as SME to senior stakeholders and other team members.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup.


  • 4-8 years of experience in KYC Client Onboarding (maker/checker).

  • In depth knowledge of KYC processes, ideally within Private Bank area or Wealth Management.

  • Consistently demonstrates clear and concise written and verbal communication skills in English (C1/C2).

  • Demonstrates interpersonal skills, pro-active team player but also able to work independently.

  • Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. Capable of multitasking and eager to learn multiple processes in a challenging environment.

  • Proficient in Microsoft Office Applications.

  • Proficient in handling urgent cases and capable of managing client, stakeholders and internal team expectations.


  • Competitive salary connected with annual salary review and discretionary annual performance bonus.

  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme).

  • Hybrid model of work – from modern offices and from home, flexible working hours.

  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with.

  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed).

  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.

  • Unlimited development opportunities within Citi global network.

  • Exposure to a wide range of internal stakeholders as well as to senior management.


Job Family Group:

Compliance and Control


Job Family:

Business KYC


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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