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Sanctions Operational Controls Analyst

Warsaw, Poland| Olsztyn, Poland

Job Req ID 21310718
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Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.

Success Profile

You’ll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity

  • Analytical
  • Adaptable
  • Logical
  • Quick-thinking
  • Multi-tasker
  • Efficient


Sanctions Operational Controls Analyst role serves as a member of a TTS Sanctions O&T team responsible for Sanctions issue management and oversight, risk identification, monitoring and reporting. Role’s responsibilities will cover executing internal strategies and plans to ensure TTS Operations complies with policies, processes, and programs to comply with Citi policies on Sanctions, prevent violations of law, rule, or regulation through design and follow-through of a governance framework that maintains risk levels within the firm's risk appetite. The incumbent will engage with the TTS Operations, TTS Product, ICRM and Technology stakeholders on sanctions matters including but not limited to management of issues including Corrective Action Plans, monitoring emerging risk trends and controls oversight. Additional coverage responsibilities include initiatives on data analytics, reporting of sanctions metrics, proactive identification of emerging trends by utilizing data, developing solutions that can improve client delivery across the all LOBs, namely Payments and Receivables, Trade, Commercial Cards and Account Services in 90+ countries globally.


  • Manage, oversee and monitor TTS O&T Sanctions Issues and Corrective Actions to ensure effective and timely risk remediation, being responsible from all Issue Management life-cycle. Proactively raising and addressing all relevant issues completely and in a timely manner through the drafting, implementation and tracking of relevant Corrective Action Plans (CAPs).

  • Minimizing compliance related issues through proactive reviews of process, management of risk and control processes (e.g. lessons learnt mechanism, review of processes etc.), root case analysis and embedding learnings across TTS.

  • Assisting in the maintenance of a strong control and compliance environment throughout the TTS O&T organization that can rapidly adapt to changes in the regulatory and compliance environment.

  • Assisting in the design, development, delivery, and maintenance of best-in-class policy governance framework for TTS O&T which ensures consistent compliance of all procedures, remediation activities and new products with Citi sanctions policies and programs.

  • Maintaining permanent controls readiness and obtaining satisfactory audit ratings across all auditable O&T entities and contributing to successful audits for businesses and functions that rely on O&T as an enabler.

  • Performing complex analyses of comparative data and monitoring trends to identify compliance related issues, managing escalations of issues (clients and internal) and ensuring all such issues are remediated in a sustainable manner.

  • Designing, monitoring, and reporting metrics and key indicators to proactively capture risk trends.

  • Creating reports, decks, data dashboards, graphs and visualizations and presenting them successfully to management using interactive reporting tools.

  • Development and administration of sanctions training for TTS O&T Teams globally.

  • Preparing clear and concise bulletins related to compliance matters and updates on compliance projects for TTS O&T Teams.

  • Perform any other additional tasks as warranted by business requirements.


  • 4+ years of relevant regional and/or global experience in a financial institution.

  • Knowledge of applicable Issue Management Policies and procedures, Global Sanctions Policies and Procedures.

  • Experience creating reports, decks, macros


  • A Bachelor’s degree is required.

Skills and Competencies:

    • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency.

    • Proven Analytical ability.

    • The ability to analyse, model, interpret data, solve problems by adopting a methodical and logical approach.

    • Strong interpersonal, influencing and written/verbal communications skills.

    • Ability to work under pressure and manage tight deadlines.

    • Demonstrable ability to interact with stakeholders.

    • Extensive experience in preparing and delivering senior executive-level presentations, superior Microsoft Office (MS PowerPoint, MS Word and MS Excel) expertise including demonstrated capabilities with pivot tables and complex formulas.

    We Offer:

    • Competitive salary; annual salary review; annual performance bonus. 

    • A challenging work environment where you can collaborate with global teams to contribute to critical banking applications. 

    • A great environment for learning new technology and tools, online and instructor led training opportunities. 

    • Social benefits (e.g. private healthcare, Benefit System, life insurance). 

    • Working in a friendly, dynamic and multinational environment. 

    • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.


    Job Family Group:

    Operations - Transaction Services


    Job Family:

    Cash Management


    Time Type:

    Full time


    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View the "EEO is the Law" poster. View the EEO is the Law Supplement.

    View the EEO Policy Statement.

    View the Pay Transparency Posting

    Apply Now
    • Join our team
      of 200,000+
      strong diverse employees

    • Socially minded employees volunteering in communities across 90 countries

    • Meaningful career opportunities thanks to a physical presence in over 98 markets

    We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

    Success Stories

    Get inspired and hear what employees who started their careers in Operations have to say about Citi


    Cash and Trade processing Group Manager (SVP)
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    What do you do at Citi?

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    FX is a key partner to the various Products Citi support and we are key to the liquidity in the Global Markets.

    How did you begin a career in your field?

    Having worked in a Cash Office, and then in a Bank, I enjoyed Financial Services and that led me to Citi.

    What does your day-to-day job entail and what do you like most about it?

    My day is always busy between calls, dealing with queries from staff, our internal partners and often from the clients we support. I spend a lot of time focusing on Risk and Control, given the high volumes of transactions we do on a daily basis.

    What is the best part about your work environment?

    The teamwork and comradery we have within FX. We work hard but we have fun while we do it.

    What do you enjoy most about your role?

    For me it is the people I work with, they are a very talented, dedicated group who work collectively to achieve our goals. They are the reason I have remained in FX for so long.

    What skill set does someone working in this kind of area need?

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    What advice would you give to someone looking to break into a career in your field?

    Be prepared to work hard and adapt to change.

    Where can a career at Citi take you?

    A career in Citi can take you wherever you want to go if you are prepared to work hard and take on roles/tasks that take you from your comfort zone.

    What makes Citi a good place to work?

    Citi has great benefits but more importantly a great community and people to work with.

    Define what success means to you.

    For me feeling like you have made a difference and achieved something at the end of each day.


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    What do you do at Citi?

    I work for the KYC (Know Your Client) team which is part of the Information Services Group, which provides services to Citi’s institutional client base. KYC is primarily concerned with keeping the bank safe from the risk of money laundering and reputational risk, in tandem with meeting the requirements of our regulators. My role focuses primarily in the “refresh” department which ensures that client data is appropriately kept up to date in accordance with internal Citi policy and in-line with regulatory changes, but I am also part of remediation projects within the broader KYC sphere.

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    My role sits closely between the investor sales department who manage client relationships, obtaining relevant regulatory information; and AML/compliance advisory teams who are at the forefront of mitigating business risk. Our role engages with a variety of stakeholders including our clients – by conducting due diligence, we can minimize the administrative burden for our whilst satisfying all necessary regulatory requirements across multiple jurisdictions.

    How did you begin a career in your field?

    My Master’s program focused largely on the legal contexts that multinational firms encounter and the challenges in navigating this. Major regulatory changes are defining features of the regulatory landscape Citi is a part of.

    What does your day-to-day job entail and what do you like most about it?

    My current role is very cross-disciplinary and no two days are the same. We liaise within our team, adhering to the processes of our department, receiving advisement from compliance/AML teams, engaging with data management teams and investor sales. My team is often a part of training for and implementing regulatory changes from across the world.

    What is the best part about your work environment?

    Collaboration , focus on innovation and the cross-disciplinary nature of my role makes no two days the same, and constantly shows the progression of the firm to meet client needs.

    What do you enjoy most about your role?

    Things are constantly changing. KYC is a very dynamic role, as regulatory requirements adapt and change, we as an organization must adapt with them. These changes allow people of all levels to be a part of innovating and streamlining our processes to be a more efficient and effective, all in the interest of providing the best experience for our clients.

    What skill set does someone working in this kind of area need?

    Attention to detail, a willingness to adapt and commitment to delivering results. Anyone who is dedicated and focused would fit well into this ever-changing department.

    What advice would you give to someone looking to break into a career in your field?

    The best thing you can have in your early career is have a good attitude and an eagerness to learn. The steepest learning curve comes at the beginning, so your approach to the challenges is what will aid you in navigating the early days.

    Where can a career at Citi take you?

    The sky truly is the limit. A career with Citi is dependent on the interests and ambitions of the candidate. If you have the drive to progress or your interests expand across different departments, Citi is an excellent place to facilitate this growth and movement.

    What makes Citi a good place to work?

    The truly global nature of my day-to-day is exciting, I can be communicating with Hong Kong in the morning, Germany in the middle of the day and New York in the afternoon. All of this makes you feel part of a bigger picture which is oriented towards gaining the best results for Citi’s clients. Additionally, Citi is very committed to the growth and development of their workforce, I have been with Citi for 1 year and have completed the first level of the Chartered Institute of Securities and Investment exams, and I am scheduled to complete the next level exams later in 2020.

    Define what success means to you

    Success is multi-faceted, for me, success is the balance of pursuing excellence in your daily role, with the drive and commitment to progress in the business.


    Middle Office Operations – Risk, Compliance and Governance Analyst
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    What do you do at Citi?

    I work in the Over The Counter Trades Middle Office department which forms part of the Middle Office Operations group within the wider Security & Issuer Services division. My role within the department is to help manage and coordinate all initiatives that impact the functional teams from an operational risk, compliance and governance perspective. These tasks include, but are not limited to, audit preparation (internal, SOC1, client), due diligence visits, End User Computing management, issue / cap closures and procedural updates. I ensure the department’s control framework and associated documentation is to a high standard.

    How does your role/department impact the larger organization?

    Citi’s clients, predominantly large Asset Managers, outsource a number of middle and back office services to Citi for any Over The Counter Trades Derivatives holdings within their portfolios. My principal responsibility is to ensure the department’s control framework and associated documentation is to a high standard.

    How did you begin a career in your field?

    I came through Citi’s Graduate Programme. After 18 months working at Citi, I applied internally for the role in the Over The Counter Trades Middle Office department.

    What is the best part about your work environment?

    Citi has a positive working environment that encourages employees to progress and grow within Citi. You are encouraged to apply yourself outside of your day to day role, to communicate and collaborate on projects with other teams. Citi recognizes you for your hard work with Citi Awards and Recognitions.

    What do you enjoy most about your role?

    There is a great degree of teamwork and communication within my team. We are encouraged to be innovative and express all our ideas no matter how small so we can always be the best for our clients.

    What skill set does someone working in this kind of area need?

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    What advice would you give to someone looking to break into a career in your field?

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    Where can a career at Citi take you?

    Starting your career in Citi at entry level, you have the opportunity to discover and shadow many different roles and departments that you may find better suited to you then you were previously aware of. As Citi is a global bank, you have the possibility to apply internally to another role globally.

    What makes Citi a good place to work?

    Citi values employee’s professional growth. Employees are encouraged to be innovative and to express ideas to management or through an idea databases. Citi recognizes you for your hard work and for taking on projects or applying yourself outside of your day to day role. I received 2 Citi awards and recognitions all within my first year at Citi. Taking on projects outside of your daily role not only expands your network but also your skills and experience.

    Define what success means to you

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