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Regulatory & Controls Program Management Senior Lead

Job Req ID 24762952 Location(s) Warsaw, Poland Job Type Hybrid Job Category Project and Program
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Post location: Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your Regulatory and Control experience to Citi’s HR Transformation Management Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Program Management Senior Lead is a strategic professional (Senior Manager) who will join the global HR (Human Resources) Transformation Management Team within a HR Regulatory Management & Transformation Execution - Consent Order function. This is an individual contributor role reporting to the Director of Consent Order Execution Support in New York.

What you'll do:

  • Manages a sub-set as well as a portfolio of Consent Order commitment level scoping, challenge and closure documentation according to Central Program PMO (Project Management Office) standards for check and challenge and Internal Audit (IA) validation

  • Manages a sub-set as well as a portfolio of corresponding milestones for business function quality control execution lifecycle that corresponds to assigned Consent Order commitment scoping documents

  • Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.

  • Leads interaction with Transformation Lead Quality Control team and Internal Audit including agreement on closure criteria, preview of closure material and questions

  • Makes sure that all areas of the program are appropriately staffed.

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.

  • Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularly.

  • Escalates program risks to the Program Director, or Program Sponsor, when appropriate.

What we'll need from you:

  • 10+ years of relevant experience

  • General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

  • Proven experience in regulatory documentation, compliance, or a related field.

  • Excellent technical writing skills with a focus on clarity and precision for document submissions to Internal Audit and Regulators

  • Previous experience on documenting closure of MRAs, MRIAs or Consent Order remediation would be a plus.

  • Experience in working on consent order/ regulatory order would be a great advantage

  • Candidates with Audit background are very welcome to apply

  • Commitment to quality and exceptional attention to detail and accuracy in documentation; strong organizational skills to manage multiple documents and deadlines.

  • Articulate and effective communicator, both orally and in writing, with well-developed listening skills and ability to garner support and secure buy-in across a wide range of stakeholders

  • Willingness to occasionally work in non-standard hours with the US-based Team.

  • Bachelor’s/University degree or equivalent experience; Masters degree would be a plus.

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave
  • Award-winning pension plan,​ multisport, holiday allowance
  • Private Medical Care Program, Group Life Insurance
  • Consideration for annual discretionary bonus
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines; Mentoring Programs
  • Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

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