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KYC Quality Reviewer

Job Req ID 22499040 Primary Location Warsaw, Poland Job Category Compliance and Control
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  • KYC Quality Reviewer will be part of the ICG KYC Operations. The unit is tasked with conducting quality reviews across Corporate and Investment Bank, Direct Custody & clearing and Investor services client population. The IPR reviewer reviews KYC Records and will be responsible for ensuring key quality issues are highlighted and corrected before record gets approved. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record process. 

    Responsibilities:

    • Conduct In process reviews of KYC Records (All client types)
    • Report findings on a timely basis
    • Act as primary point of contact for assigned region
    • Engage with stakeholders/Senior management and ensure timely feedback loop
    • Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes
    • Assist in defining continuous improvement plan and track implementation and success of initiatives
    • Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity
    • Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.
    • Manage remediation projects / initiatives and report on progress as required
    • Assist with department projects / initiatives as requested
    • Manage review pool and make allocations to reviewers
    • Conduct feedback/ knowledge sessions with stakeholders
    • Provide on job training to new recruits in the IPR team

    Requirements:

    • Bachelor’s Degree or higher with at least 3-4 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)
    • Advanced written and verbal English communication skills
    • Ability to work with various Stakeholders and build and maintain effective working relationships
    • Ability to proficiently use MS Office products
    • Exhibit good attention to detail while focused on delivery
    • Proactive approach in communicating issues and strength in sustaining independent views

    We offer:

    • Access to free training platforms, developing competencies and individual interests
    • Organization of many events supporting integration of departments
    • Work in an international environment allowing broad business knowledge and practical use of English
    • Internal development and mobility programs
    • Work in a harmonious team

    Additional Job Description

    • Ability to multi-task and work independently
    • Ability to work to tight deadlines as part of a team.
    • Exhibit good attention to detail while focused on delivery.
    • Ability to work on several initiatives concurrently and cope with changes in priorities.
    • Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

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Job Family Group:

Compliance and Control

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Job Family:

Business KYC

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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