Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

KYC Pending Closures Analyst

Job Req ID 21318127 Primary Location Warsaw, Poland Job Category Compliance and Control
Apply Now

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.


  • Responsible for driving the Closure Process for EMEA.
  • Ensure that no EMEA closure records cause a breach of OCC Commitments.
  • Work with multiple contacts in the ICG KYC Ops and Coverage organizations to secure feedback, engaging at a senior level.
  • Utilize multiple Citi platforms to support ad hoc queries and escalations.
  • Work with global teams within the ASU and Product Processor arenas.
  • Work with Operational Lead managing cross regional team.
  • Prepare and provide updates and reporting to senior management in both the ICG KYC Operations and BCMA groups.
  • Provide ad-hoc analyses in Excel/Access for management and various internal groups; handle impromptu queries for feedback or analysis to support global processes.
  • Develop Excel/PPT based reports/scorecards.
  • Undertake other assigned projects / subtasks as requested.
  • Resolving data issues or discrepancies.
  • Liaison with internal departments to retrieve data.
  • Adhere to Citigroup and regulatory policies and procedures.


  • At least 2 years of relevant experience.
  • Experience in banking operations, preferably in the client account opening and pre-requirements process.
  • Knowledge of KYC procedures.
  • Knowledge of ASU would be an advantage.
  • Knowledge of working with databases/systems.


  • Bachelor's degree/University degree or equivalent experience.


  • Managing, motivating and leading teams.
  • Excellent communication skills – both oral and written - ability to communicate at all levels within the organisation.
  • Experience working in a global, dynamic environment.
  • Ability to forge and sustain partnership with individuals and teams various lines of business, divisions and functions.
  • Superior planning & organising skills.
  • Superior communication skills.
  • Preferable to have advanced Microsoft Excel and Microsoft Access.
  • Advanced Microsoft Power Point.
  • MIS and metrics and efficiency analysis skills.
  • Project Management Skills desirable.


  • Detailed oriented balanced with a strategic view.
  • Ability to multitask and prioritize.
  • Ability to work well under pressure and tight time frames.
  • Manage up effectively.
  • MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement.
  • Pro-active, flexible, good organizational skills, and team player.
  • Ability to work in a dynamic environment.


Job Family Group:

Compliance and Control


Job Family:

Business KYC


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs