KYC Operations Group Manager

The KYC Operations Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
• Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
• Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
• Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies managing directly the impact to the control environment
• Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
• Assess and manage changes to the KYC control environment delivered though process, policy and technology change
• Ongoing enhancement of remediation processes including optimization of remediation process and policies.

Qualifications:

• 10 years of relevant experience
• Good communication skills and proactive approach
• Fluent English
• Strong KYC process knowledge
• Analytical mindset
• Master's degree preferred

What we offer:

• Professional development in the international and well-established company
• Learning opportunities and challenging assignments in which you can utilize your knowledge
• Competitive extra perks: sponsored Employee Pension Plan, Employee Assistance Program, preferential offer for Citi Handlowy banking products, flexible working arrangements (including hybrid work), Affinity networks, People Strategy committees and many more impactful initiatives to participate in and take advantage of
• A chance to make a difference with various affinity networks and charity initiatives 
• Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success 

#LI-KG1

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