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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Infrastructure Risk Officer (AVP)

Job Req ID 21362808 Primary Location Warsaw, Poland Job Category Risk Management
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Join the Citi Technology Infrastructure (CTI) Europe, Middle East & Africa (EMEA) Risk Management and Governance team in Warsaw to be part of supportive and friendly network of Technology Risk professionals!

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured platforms and data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

This position is an integral part of Risk Management & Governance actively supporting Citi’s commitment to maintaining an effective control environment. This function encompasses risk management, regulatory compliance, cross border management, external, regulatory and internal audit management in support CTI’s risk strategy. Oversees and handles the risk and control aspects of CTI EMEA.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

As Technology Infrastructure Risk Officer you  will

  • Be responsible for supporting multiple risk and control programs within CTI EMEA including defining the approach, processes, quality, tools and reporting that provide global risk management consistency and excellence

  • Spearhead CTI engagement in internal, external and regulatory audits and engage in audit remediation efforts minimizing risk through impactful controls

  • Support CTI EMEA entities for the governance of technology risk and regulatory requirements including, but not limited to, regulatory impact assessments, issue management, Cross-border, Data Privacy and SOX (Sarbanes-Oxley Act) programs. 

  • Support the risk assessment program within Citi and region including training, governance, oversight and reporting of Management Control Assessments (MCA) and  Key risk Indicator (KRI) tests. 

  • Maintain professional oversight of identification and remediation of issues

  • Design and develop controls to support effective management of operational risk within the region

  • Engage various CTI business and risk management to identify risk within the organization, build strategic plans, and drive process improvements to mitigate risk

  • Ensure management awareness regarding all technology risk and regulatory compliance issues and build standardized tools and processes to support the function

  • Support other Risk & Controls staff including regional and global clients in performing ad hoc control assessment activities to evaluate risk management activities within the region.

Ideal Background

  • Bachelor’s/University degree or equivalent experience

  • 3-5 years of relevant experience

  • Professional IT or Risk qualification (CISA , CISM and/or CRISC) is a plus

  • Demonstrates clear and concise written and verbal communication skills

  • Organizational influencing skills

  • Strong problem solving skills. Ability to see the big pictures with high attention to critical details


  • Competitive salary & social benefits (e.g. private healthcare care, Benefit System, life insurance)

  • Work in a friendly and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success

  • A great environment for learning new technology and tools, online and instructor led training opportunities

  • Working in a friendly, dynamic and multinational environment

  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

  • A chance to make a difference with various affinity networks and charity initiatives

Your journey and flexible career at Citi begins here – apply now!

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at | Twitter: @Citi | YouTube: | Blog: | Facebook: | LinkedIn:


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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