The Transfer Agency Analyst is an entry level position responsible for assisting in a variety of transfer agency activities in coordination with the Securities Services Operations team. The overall objective of this role is to assist in the calculation of daily and periodic Mutual Funds unitization and processing of funds reconciliation/distribution/payment of associated units.
Monitor the work activities to ensure timeliness/accuracy of the transfer agency activities in Securities Services Operations department, including calculation of Mutual Funds unitization and subscription/redemption/switching/dividend funds/payments
Assist in reviewing unit and cash reconciliations as a Checker to ensure the exceptions noted and items cleared are treated correctly
Assist in handling complex issues
Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
Ensure client Service Level Agreement (SLA) and deadlines are met
Assist in the collection and analysis of relevant management information from an operational and client perspective
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Relevant experience preferred
Experience in operations or business-related area
Experience within Financial Services or Operations
Proven experience in transfer agency
Knowledge of funds services and processes
Bachelor’s degree/University degree or equivalent experience
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - ID
Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity CLICK HERE.