Banamex Product Manager - C11 - TORREON

The Product Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• The Product Specialist provides drafting and delivery of crucial sales support to sales and service teams in the form of Request for Proposal “RFP” and Due Diligence Questionnaire “DDQ” completion, database maintenance, pitch book support, and other critical sales support assistance
• Responsible for contributing to content library, as well as identifying opportunities for quality improvements
• Ensure quality and consistency of all projects they work on
• Respond to variety of assignments across business, consultant questionnaires, and other project deemed necessary to support sales efforts
• Participate in planning sessions with the global team and, if necessary, with sales, product management, operations, subject matter experts, and senior management to gain understanding of the prospect and how to best position the RFP response Meet proposal deadlines by establishing priorities and target dates and managing to them effectively
• Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firm’s reputation.
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 2-5 years relevant experience
• Excellent knowledge of the Investor Services and/or traditional asset manager business
• Advanced computer skills with MS Word, Outlook, Excel and PowerPoint
• Proven communications and project management skills
• Qvidian database knowledge preferred
• Demonstrates an appreciation of a diverse workforce
• Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

EL Gerente de control Jr. es responsable de contribuir al desarrollo de políticas, procesos y procedimientos de gestión de fraude a fin de minimizar el impacto del fraude junto con el equipo de Operaciones - Servicios. El objetivo general de este puesto es administrar pérdidas por fraude al asegurarse de que los analistas tomen decisiones correctas a través de la metodología de equilibrio de riesgos y recompensas.

Responsabilidades:

• Ofrecer su experiencia analítica profesional en relación con la prevención de fraude y el control de pérdidas
• Analizar tendencias de fraude, realizar una investigación sobre pérdidas y analizar datos referentes al tipo de pérdida para determinar la naturaleza de los patrones de fraude.
• Validar datos complejos de manera independiente y hacer recomendaciones a gerentes de carteras en función de la disponibilidad y el análisis de datos.
• Resolver diversos problemas de fraude con un impacto posiblemente mayor y proporcionar orientación y aportes a equipos para contribuir a los esfuerzos por mejorar los procesos.
• Integrar conocimientos profundos del área de especialidad con una sólida comprensión de las normas y prácticas de la industria.
• Proporcionar orientación informal o capacitación en el trabajo a nuevos miembros del equipo, según sea necesario.
• Garantizar la calidad y puntualidad de los servicios proporcionados para respaldar al propio equipo y a los equipos estrechamente relacionados.
• Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

Calificaciones:

• Entre 2 y 5 años de experiencia en un puesto relacionado
• Demuestra una comunicación escrita y verbal clara y concisa de manera constante.

Educación:

• Título universitario/de licenciatura o experiencia equivalente.

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Time Type :Tiempo Completo

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Referral Bonus :0

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Job Level :C11

• Tolerancia al trabajo bajo presión
• Actitud de servicio
• Conocimiento de servicio de inversión
• Conocimiento del segmento banca Patrimonial y privada
• Conocimiento de sistemas (admwin, Citidocs, Ondemand, citinvest, s130)
• Analítico,
• Sin problemas de movilidad

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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