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Business Risk Officer

Job Req ID 21336513 Primary Location Toronto, Canada Job Category Risk Management
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The Business Risk Officer role is created to support the creation of a franchise-wide risk and control framework across 1st Line of Defense (LoD)in country businesses and functions. The role, given its franchise-wide nature, will report into the Head of Risk & Control Canada (HRC) in support of ongoing oversight of the franchise-wide risk appetite, key risk indicators, control testing results and MCA effectiveness. The role contributes to directional strategy with the recognized technical authority in operational risk management and internal control processes to enhance the overall risk and control environment in Citi Canada.  Developed communication and diplomacy skills are required in order to guide and influence the partnering functions and businesses at the country level.


Provide key support for the development and ongoing execution of franchise-wide 1st LOD risk and control oversight framework, including:

  • Support execution of annual risk assessment and quarterly control testing of 2 country-level assessment units owned by Citi Country Officer, Canada and Bermuda (Non Presence Country);
  • Support the review and analysis of the franchise-wide quarterly control self-assessment results of all in-country businesses and functions (including both 1st and 2nd LoD); as well as Canada Management Governance Entity (MGE) aggregated residual risk and associated risk factors and control deficiencies
  • Support execution of Canada MGE annual risk assessment, consisting of 38 in-country business / function assessment units
  • Support the preparation of franchise-wide analytics around risk/control metrics, including regulatory and IA issues, loss events, near misses, control gaps and process deficiencies
  • Supporting end to end Canada BRCC administration, materials collection and consolidation, and serve as the secretary for BRCC under HRC direction to ensure compliance with Citi Governance Policy Charter and Minutes Standard
  • Support HRC in partnership with Global ICG Risk and Control in global transformation effort to improve the design and operating effectiveness of MCA program and regulatory remediation actions
  • Support HRC in managing in-business risk and control forum across all key businesses and functions to improve collaboration, communication and oversight, and provide required datasets for holistic review of country wide risk appetite, risk/control management and proactive residual risk management.
  • Support HRC in providing monthly update to ICG BRCC escalation template and material as applicable.
  • Support country-wide review for end to end RIM related key control design, implementation and ongoing effectiveness. Examine select procedures for consistency and coverage from a country perspective.
  • Work closely with all 1st LoD in-business risk/control officers and partner with Risk, ICRM and ORM to proactively identify emerging risks, process/control gaps, coordinate issue remediation and franchise wide reporting, enhance overall franchise wide risk control environment
  • Support ad hoc franchise-wide risk and control programs, including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence
  • Works closely with in country business partners and Global ICG Risk and Controls on findings and makes recommendations on improving practices.


  • 6-10 years relevant work experience in Business Risk & Controls
  • Direct experience in risk management and/or internal controls in financial services with strong analytical skills
  • MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Effective organizational influencing skills required.
  • Demonstrated ability to lead global team efforts
  • Excellent problem-solving skills Ability to see the big pictures with high attention to critical details
  • Demonstrated ability to develop and implement strategy and process improvement initiatives.


  • Bachelor’s/University degree or equivalent experience, Master’s degree or professional designation in Risk, Finance or Audit disciplines is an asset


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:


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