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Asset Servicing Analyst 1 (Officer) - JPN - Operations

Job Req ID 22514252 Location(s) Tokyo, Japan Job Category Operations - Transaction Services
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The Asset Servicing Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.


Direct Custody Clearing Operations take care the custody business for resident and non-resident institutional customers. Main services are Custody business (major clients are non-residents institutional investors and brokers) and General Clearing Membership (GCM) service (clients are domestic securities companies). There are Settlement processes (to proceed daily settlements and various reporting), Asset Services processes (to handle income payments, corporate action processes and tax payments), and Client related processes (communicating with clients, account maintenance and fee collection), etc.


・ 顧客の預かりから発生する配当金、利払い及び償還金に関連する処理

・ 非居住者に対する上記支払いに関連した税務関連処理

・ 顧客のニーズに見合うサービスの実現および維持

・ 現行プロセスの改善および効率化、マニュアル作業を低減するプロセスの実装

・ プロセスおいて適切なリスクコントロールを実装し、継続する

・ システム障害、マーケットで生じている問題に関し、社内および顧客とコミュニケーションをとり問題解消する

・ チーム及び社内関係部署を連携した業務遂行

・ マーケット変更及び顧客ニーズに見合う業務システムの要件定義、テストおよび実装


  • This role will manage 1) Cash payment like Dividend, Interest, Redemption based on the clients’ position, 2) Tax process related to these cash payment to non-resident clients
  • Reviews and ensures detailed understanding and processing requirements
  • Liaise with all units and departments relating and impacting clients on Income payment process
  • Researches and resolves all discrepancies within department standards
  • Reviews and updates all processes and procedures timely and accurately
  • Identifies and reports any gaps/system enhancement
  • Participates in all testing and successful implementations
  • Escalates issues to management, participates in cross-training activities and all other job duties as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 英語能力(Eメールや電話対応。Eメールは必須。)
  • 協調性、チームメンバーと円滑に仕事をおこなう能力
  • 積極的な参加意識をもって業務にあたること
  • 基本的なPCスキル(MS Office)
  • リーダーシップ能力
  • 証券外務員2種 JSDA (Class II) *採用後の取得の場合は可及的速やかな取得が必要
  • 銀行、証券の金融機関における事務経験者、顧客対応経験者を希望
  • 2年程度の同業務における経験があれば尚可


  • Language Skill (Communicate with appropriate business manners/skills by E-mail and telephone in English/Japanese)
  • Proven success as a team player
  • Proactively and consistently demonstrate clear and concise written and verbal communication
  • Basic PC Skills (MS Office)
  • Ability to lead members
  • JSDA (Class II) (If not, immediate obtaining is required before/after hiring)
  • 0-2 years relevant experience
  • Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
  • Proficient in MS Office (Excel, Word, Access- is desired)


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Operations - Transaction Services


Job Family:

Asset Servicing


Time Type:

Full time


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