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Workforce Planning Project Senior Analyst

Job Req ID 21318916 Primary Location Tampa, Florida; London, United Kingdom; Belfast, United Kingdom Job Category Human Resources
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Job Purpose:

This position is part of the newly formed Workforce Planning team (within HR Transformation) that has been formed to support Citi’s transformation efforts and organization simplification agenda.

We are at a pivotal moment of redefinition across our franchise as we transform our risk and control environment to one that is stronger and simpler. The primary focus of this team is to build methodologies and processes which allow Citi to maintain the proper staffing adequacy in the risk and control workforces across the firm.  This role will support the team and work on a variety of analytical projects, including staffing adequacy, role prioritization, forecasting accuracy, hiring analysis, etc.

Workforce planning is at the centre of the transformation efforts across the first, second and third lines of defense. This role will work with the HR and business leaders to project the organizational implications of their strategic choices, ensuring that the future workforce of the organization meets the expectations of staffing adequacy.

Key Responsibilities:

  • Support analytical requests to understand workforce composition and future workforce requirements
  • Assist in the development of interim governance of ongoing staffing adequacy requirements while future methodologies are being deployed
  • Support the ongoing staffing requirements of the projects  
  • Partner with the reporting team to design and deploy the reporting required to support regulatory/board requirements
  • Understand how the future organizational plan will impact staffing and challenge business units on how it is reflected in their staffing assessment
  • Partner with Talent Acquisition to prioritize staffing of these roles and, longer term, that the business is helping create better forward views of where they need recruitment capacity
  • Assess the headcount implications of changes to roles and responsibilities across the organization


  • High level of analytic capability; driving data driven decisioning through both reading and interpreting data as well as analyzing and building reports
  • Possess a global mindset and demonstrated experience operating internationally across large, highly matrixed organizations.
  • Able to leverage interpersonal skills to establish effective relationships with a broad variety of stakeholders and partners. 
  • Able to define goals and metrics, develop actionable plans and manage work to achieve desired outcomes.
  • Ability to operate with a sense of urgency and prioritize work on an autonomous basis. 
  • Acts as a catalyst for formulating a cooperative environment to achieve a common purpose; actively puts forward ideas and solutions to help the organization operate more efficiently and effectively.
  • Adaptable and flexible; comfortable working under ambiguous, changing conditions.
  • Organized and self-directed; able to manage multiple tasks / activities at the same time.
  • High attention to detail, balanced with appreciation of the bigger-picture goals and objectives.


  • 5-8 years of experience
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Human Resources


Job Family:

Talent, Development, Learning & Diversity


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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