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VP - SME Productivity and Tech BOW for OPS Lead

Job Req ID 21311810 Primary Location Tampa, Florida Job Category Operations - Transaction Services
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Main Responsibilities:

P&R Tech BOW

  • Define the framework to ensure the execution and the productivity target.
  • Plan jointly with Tech counterparty the timeframe, scope and definition for the Tech project for OPS.
  • Follow up the whole portfolio of initiatives for P&R for the geographies and the regional verticals.
  • Communicate the advances and achievements, also the risks and mitigation plans to the senior management.
  • Get alignment with Product, Tech and OPS in terms of budget approved and its usage strategy. 

Global Receivables & Domestic P&R Latam

  • Lead the insight and metrics team by ensuring the prompt and accurate reports, building dashboards for more comprehensive user analysis. 
  • Make sure the alignment with the local, regional and global teams in regard to productivity initiatives, financial commitments and metrics.

General Responsibilities:

  • Provide in-depth and sophisticated analysis when defining problems and proposing solutions
  • Serve as technical expert on special projects or assignments for the Cash Operations team
  • Advise on resource management and allocation of work within the team/project
  • Process complex cash management transactions and tasks with effectiveness, efficiency and according to business requirements
  • Seek out and provide replies to requests for deliverables with internal and external clients and vendors
  • Advise and/or coach new or junior level team members
  • Maintain a comprehensive grasp of how business areas collaborate towards achieving business objectives
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years of experience in cash and trade operations in a similar industry
  • Effective verbal and written skills
  • Effective communication and analytical skills
  • Demonstrated subject matter expertise in one or more areas of Cash Operations
  • English and Spanish speaker


  • Bachelor's/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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