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VP – In Business Risk and Controls, Hybrid

Job Req ID 22566681 Location(s) Tampa, Florida; Jacksonville, Florida; New Castle, Delaware; Getzville, New York; Irving, Texas Job Category Risk Management
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Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new business unit in the 1st Line of Defense, to house and consistently manage Wholesale Credit Risk activities performed across its Institutional Client Group (ICG) organization. ICM was established with the objective to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit businesses across the enterprise. ICM operates within 40+ jurisdictions globally and is currently transforming to meet its target state in the next year.

We are seeking a high-performing, highly motivated professional with a background in operational risk and controls to help us build out the Institutional Credit Management (ICM) CAO function. This role will be part of a growing team reporting into the In Business Risk & Controls Manager in ICM and will focus on the identification, remediation, monitoring, and reporting of operational risks as they pertain to ICG’s lending products. This role will include performing governance functions aligned with the firm’s operational risk framework such as the Manager’s Control Assessment (i.e. RCSA), Issues Management, Regulatory Mapping, etc. This is an exciting opportunity for a practically minded professional with a thorough understanding of how to execute a risk and control framework, a strong control mindset, and a keen interest to grow professionally and to make a difference.

Experience with specific underwriting activities such as end-to-end structuring and approvals, Risk Rating assignment and classification, credit approval memo documentation, and 1st Line of Defense Credit Approvals is a plus. This individual will also assist in the development of strategic solutions to address these risks, to enhance the wider monitoring controls and to ensure compliance with regulatory requirements and with firm Policy and Standards. The incumbent will be working closely with the ICG Underwriting organization, first and second line teams, Business Managers, Control teams, as well as partner areas such as Operations and Technology.

Key Responsibilities

  • Support ICM’s Underwriting Organization in risk, control, and reporting responsibilities
  • Establish sustainable controls and monitoring methodologies to ensure process quality and effectiveness of controls
  • Ensure that any new controls are included in the respective teams’ frameworks, and that relevant dependencies are setup
  • Produce, enhance, and automate, as required, reporting tools and Management Information materials for senior management
  • Collaborate with first- and second-line teams, as well as Operations & Technology (O&T), to investigate and resolve control issues
  • Develop and maintain relationships across the Underwriting organization and Lines of Defense to better understand and deliver a robust risk and control framework
  • Educate and provide guidance to business leaders and process owners on required ORM policy adherence and contributing to the end-to-end development of controls and monitoring to ensure they are designed appropriately to mitigate the risks identified
  • Active leadership and engagement during the scoring of inherent risk, and the performance of control and monitoring design assessments to ensure identified risks are well understood and addressed
  • Actively collaborating with the Underwriting organization to identify, evaluate, and manage risks arising from changes in regulations or internal policies, or from business-led changes
  • Engage with Underwriting teams to understand any concerns regarding execution of the control environment and/or other applicable emerging concerns
  • Ensure procedures, process notes, and other documentation are up-to-date and applied adequately
  • Lead or participate in multiple and concurrent enhancement / transformation initiatives to remediate any identified gaps
  • Engage in additional work streams as required

Development Value

In this role you can expect to:

  • Acquire in-depth and end-to-end knowledge of ICG’s Underwriting activities and associated controls
  • Develop technical skills through process improvement and automation
  • Work with people from different functions, countries, and diverse backgrounds
  • Gain exposure to senior stakeholders within the Bank
  • Contribute meaningfully to a growing business function, with opportunities to coach and develop others
  • Build leadership skills required for potential future line management roles

Qualifications and skills required

  • At least 7 years’ experience in the business risk and controls domain
  • Proven experience in independently handling enhancement projects and interacting with teams across multiple lines of defense
  • Excellent problem-solving skills: ability to see the big picture with high attention to critical details
  • Ability to critically interpret regulations / policies / standards and convert them into logical procedures and control documents
  • Experience focusing on wholesale lending products preferred
  • Excellent written and verbal communication
  • Developed interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
  • A proactive and “no surprises” approach in communicating issues
  • Range of experience demonstrating flexibility in skillset and approach
  • Undergraduate degree or equivalent experience


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$100,430.00 - $150,650.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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