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VP - Risk and Control Enhancements Manager - ICG-ICM Global Loan Products

Job Req ID 22577252 Location(s) Tampa, Florida; New Castle, Delaware; Getzville, New York; Irving, Texas Job Category Risk Management
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We are seeking a high-performing, highly motivated professional with a background in wholesale lending, project/program management and/or risk and controls to help us build out the Institutional Credit Management (ICM) function.  ICM is a new function in the 1st Line of Defense providing strong and consistent business and control governance of the Credit Risk activities performed throughout Citi’s Institutional Client Group (ICG) organization globally. In view of heightened expectations from regulators, and as importantly, as a reflection of Citi’s Leadership Principles, Institutional Credit Management (ICM) was established with the objective to provide integrated “end-to-end” credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise. 

This role will be part of a growing team reporting into the InBusiness Risk & Controls Manager in ICM and will focus on the identification, remediation, monitoring and reporting of risks as they pertain to ICG’s Loan products. This will also include assisting in the development of strategic solutions to address these risks, to enhance the wider monitoring controls and to ensure compliance with regulatory requirements and with firm Policy and Standards.

This is an exciting opportunity for a practically minded professional with a good understanding of wholesale loan processes, a strong control mindset and a keen interest to grow professionally and to make a difference.

The incumbent will be working closely with the ICG Loans COO organization, first and second line teams, Business Managers, Control teams, as well as partner areas such as Operations and Technology.

Key Responsibilities

  • Support ICM’s Loans COO Organization in control and reporting responsibilities across all end-to-end ICG lending activities
  • Lead or participate in multiple and concurrent enhancement / transformation initiatives to remediate any identified gaps
  • Establish sustainable controls and monitoring methodologies to ensure process quality and effectiveness of controls
  • Ensure that any new controls are included in the respective teams’ frameworks, and that relevant dependencies are setup
  • Produce, enhance and automate as required reporting tools and Management Information materials for senior management
  • Collaborate with first and second line teams, as well as Operations & Technology (O&T), to investigate and resolve control issues
  • Attend governance forums and take ownership of Loans related submissions, minutes and follow-ups
  • Provide support to stakeholders and control functions on an ad-hoc basis
  • Ensure procedures, process notes and other documentation are up-to-date and applied adequately
  • Engage in additional work streams as required

Development Value

In this role you can expect to:

  • Acquire in-depth and end-to-end knowledge of ICG’s Loan products and associated controls
  • Develop technical skills through process improvement and automation
  • Work with people from different functions, countries, and diverse backgrounds
  • Gain exposure to senior stakeholders within the Bank
  • Contribute meaningfully to a growing business function, with opportunities to coach and develop others
  • Build leadership skills required for potential future line management roles

Qualifications and skills required

  • At least 7 years’ experience in the business risk and controls domain, preferably focusing on wholesale lending products
  • Proven experience in independently handling enhancement projects and interacting with teams across multiple lines of defense
  • Familiarity with process flow mapping and relevant software
  • Excellent problem solving skills; ability to see the big picture with high attention to critical details
  • Ability to critically interpret regulations / policies / standards and convert them into logical procedures and control documents
  • Excellent written and verbal communication
  • Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
  • A proactive and “no surprises” approach in communicating issues
  • Range of experience demonstrating flexibility in skillset and approach
  • Undergraduate degree required


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$100,430.00 - $150,650.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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